Cami Hall
Casper,WY
Summary
Reliable, and experienced Front Desk Associate. Provides knowledge and constant care for all guests coming in and out of the Rescue Mission. I maintain peace and managed those guests who need help with emergency services, CPD, or medical attention. I provide all supplies the guests might need, towels, hygiene, information on housing and employment. While maintaining a healthy environment for all those who stay here and work here.
Overview
5
5
years of professional experience
Work History
Front Desk Sales Associate
Wyoming Rescue Mission
Casper, WY
08.2019 - Current
- Greeted guests upon arrival and provided excellent customer service.
- Answered phones, provided information, and responded to inquiries from customers.
- Maintained daily records of all transactions, including payments and cancellations.
- Assisted with the check-in process for residents by performing intakes and providing descriptions of all rules and guidelines they must follow.
- Monitored building activity throughout shift to ensure safety of guests and staff members.
- Conducted routine inspections of all dorm areas to ensure cleanliness and neatness at all times.
- Handled various administrative tasks such as filing paperwork, entering data into computer systems, photocopying documents.
- Sorted incoming mail and distributed it accordingly throughout the facility.
- Resolved customer complaints in a professional manner while maintaining high standards of service quality.
Cleaning Technician
Around the Edges
Casper , WY
11.2023 - 10.2024
- Cleaned and sanitized all bathrooms, including toilets, mirrors, sinks, and floors.
- Swept and mopped all hard-surface floors in the facility.
- Vacuumed carpets in offices, hallways and other areas as needed.
- Dusted furniture and fixtures throughout the building.
- Checked inventory of cleaning supplies weekly and ordered replacements when necessary.
- Maintained a clean and safe working environment for staff members.
- Emptied wastebaskets on a daily basis.
- Inspected equipment to ensure proper functioning.
- Cleaned windows inside and outside of the building.
- Sanitized kitchen surfaces such as countertops, sinks, microwaves, refrigerators.
- Stocked paper products in restrooms.
- Disinfected door handles, telephones and other frequently touched surfaces.
- Responded quickly to spills or messes to prevent staining or damage to flooring or furnishings.
- Followed safety protocols while using hazardous chemicals.
- Adhered to health codes regarding sanitation standards.
- Created inventory checklists and stocked housekeeping carts.
Education
High School Diploma -
South Sound High School
Lacey, WA09-2005
Skills
- Microsoft Office
- Building Relationships
- Referral management
- CRM Software
- Guest Relations
- Problem-solving abilities
- Time management abilities
- Problem-Solving
- Goal Setting
- Team Cooperation
- Networking abilities
- Organizational Skills
- Reliable and Responsible
- Self Motivation
- Multitasking
- Professionalism
Timeline
Cleaning Technician
Around the Edges
11.2023 - 10.2024
Front Desk Sales Associate
Wyoming Rescue Mission
08.2019 - Current
High School Diploma -
South Sound High School
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