Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Supervisor
7B Childcare
Sandpoint, ID
02.2022 - Current
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Evaluated employee performance and coached and trained to improve weak areas.
Maintained compliance with company policies, objectives and communication goals.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Business Owner/Operator
Self-employeed
Sandpoint, ID
03.2016 - 08.2021
Oversaw end-to-end business processes to maintain proficiency and profitability.
Consulted with customers to assess needs and propose solutions.
Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Corresponded with clients through email, telephone or postal mail.
Receptionist
Coeur D'Alene Massage School
Coeur D'Alene, ID
06.2020 - 07.2021
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Confirmed appointments, communicated with clients and updated client records.
Answered central telephone system and directed calls accordingly.
Responded to inquiries from callers seeking information.
Resolved customer problems and complaints.
Manager
St Knox Acedemy
Sandpoint, ID
01.2010 - 03.2013
Accomplished multiple tasks within established timeframes.
Onboarded new employees with training and new hire documentation.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Education
High School Diploma -
Mountain View Christian Academics, Sandpoint, ID
06.2010
Skills
Integrity and Transparency
Executive Leadership
Industry Expertise
Annual Planning
Employee Motivation and Performance
Thrive Under Pressure
Approachable and Outgoing
Cleanliness Standards
Adaptable and Flexible
Timeline
Supervisor - 7B Childcare
02.2022 - Current
Receptionist - Coeur D'Alene Massage School
06.2020 - 07.2021
Business Owner/Operator - Self-employeed
03.2016 - 08.2021
Manager - St Knox Acedemy
01.2010 - 03.2013
Mountain View Christian Academics - High School Diploma,