Compassionate Patient Registrar skilled in patient registration, electronic health records, and HIPAA compliance. Committed to ensuring accurate documentation and enhancing patient experiences through effective communication. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
13
13
years of professional experience
Work History
Patient Registrar
R1RCM
Richfield
03.2025 - Current
Collected and verified patient information during registration process.
Assisted patients with insurance inquiries and documentation completion.
Coordinated communication between patients and healthcare providers efficiently.
Ensured compliance with HIPAA regulations in all patient interactions.
Managed electronic health record system for accurate patient data entry.
Provided exceptional customer service to enhance patient experience consistently.
Trained new staff on registration procedures and system usage effectively.
Answered phones promptly and courteously while addressing patient inquiries related to registration matters.
Processed all required paperwork and forms related to the registration process and ensured that patient data was entered accurately into the system.
Verified insurance coverage and completed pre-registration process for new patients prior to their arrival.
Assisted in scheduling appointments, registering patients, and verifying insurance benefits.
Communicated with patients with compassion while keeping medical information private.
CNA
Zionsway home health and hospice
Richfield
09.2015 - 01.2024
Assisted patients with daily living activities and personal care tasks.
Monitored patient vital signs and reported changes to nursing staff.
Maintained cleanliness and organization of patient rooms and common areas.
Provided companionship and emotional support to patients during care routines.
Documented patient care activities in electronic health record systems.
Performed vital sign assessments, such as taking blood pressure and temperature.
Assisted patients in ambulation and transfers using proper body mechanics.
Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
Recognized signs, symptoms of abuse, neglect and reported them per policy.
Facilitated communication between patients, family members, and healthcare professionals.
Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
CNA
Stonehenge Of Richfield
Richfield
06.2012 - 12.2015
Assisted patients with daily living activities and personal care tasks.
Monitored patient vital signs and reported changes to nursing staff.
Maintained cleanliness and organization of patient rooms and common areas.
Supported mobility by assisting with transfers and ambulation exercises.
Provided companionship and emotional support to patients during care routines.
Communicated effectively with team members for coordinated patient care.
Followed safety protocols to ensure a secure environment for patients and staff.
Provided assistance with activities of daily living, including bathing, dressing and grooming.
Performed vital sign assessments, such as taking blood pressure and temperature.
Documented patient care services by charting in designated areas.
Safeguarded patient privacy with strict adherence to HIPAA protocols.
Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Answered signal lights, bells or intercom systems to determine resident needs.
Used mobility devices to transport patients.
Helped residents walk with or without self-help devices.
Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.