Camila Arias Ramirez
Salem,MA
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Desk Attendant
Framingham State University
Framingham, MA
09.2023 - Current
- Contributed to a positive customer experience by professionally addressing inquiries or concerns from residents and visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Ensured smooth entry and exit of individuals through verification of identification and maintaining visitor logs.
- Delivered comprehensive incident reports to management on observed violations.
- Assisted in emergency situations, following established protocols to ensure the safety of all occupants.
- Fostered strong relationships with residents and colleagues, promoting an atmosphere of trust and cooperation within the building community.
Line Cook
Ugly Mug Diner
Salem, Ma
06.2022 - 08.2024
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
- Guided newcomers in maintaining proper food safety standards, handling kitchen tools and sanitation practices.
Certified Trainer
Chipotle
Peabody, MA
08.2020 - 05.2022
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Consistently received high ratings on trainer evaluations, reflecting a strong commitment to excellence in education and professional development.
- Increased trainee performance by implementing practical, hands-on activities during training sessions.
- Monitored participant workflow and behaviors throughout training process.
- Conducted post-training follow-ups with participants to ensure proper knowledge transfer and application on the job site.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Established and maintained quality control standards.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
Education
Bachelor of Science - Applied Food Science, Minor in Biology
Framingham State University
Framingham, MA05-2026
High School Diploma -
Essex North Shore Agricultural & Technical School
Danvers, MA05-2022
Skills
- Detail-oriented
- Multitasking Abilities
- Punctuality
- Teamwork and collaboration
- Customer service
- Problem-solving
- Critical thinking
Certification
CareerSafe- OSHA 10-Hour General Industry (Culinary) course
Languages
Spanish
Native or Bilingual
Timeline
Security Desk Attendant
Framingham State University
09.2023 - Current
Line Cook
Ugly Mug Diner
06.2022 - 08.2024
Certified Trainer
Chipotle
08.2020 - 05.2022
Bachelor of Science - Applied Food Science, Minor in Biology
Framingham State University
High School Diploma -
Essex North Shore Agricultural & Technical School