Summary
Overview
Work History
Education
Skills
Languages
Timeline
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CAMILA ARTILES

Cape Coral,FL

Summary

With a diverse background encompassing customer service, medical records management, and advanced computer systems, I bring a comprehensive skill set and unique perspective to the legal field. My professional journey has been shaped by roles that require meticulous attention to detail, strong organizational skills, and the ability to manage sensitive information. As a host at Olive Garden, I developed exceptional interpersonal and communication skills, ensuring a positive experience for clients and guests alike. At Aldi, I honed my abilities in inventory management and customer service, dealing with high-volume transactions and problem-solving in a fast-paced environment. Currently, in my role managing medical records, I apply precision and confidentiality to handle sensitive patient information, which further complements my understanding of legal documentation and compliance.

Academically, I hold a Bachelor’s degree in Paralegal Studies, providing me with a solid foundation in legal research, case management, and procedural knowledge. I am currently pursuing a second Bachelor’s degree in Cybersecurity, which equips me with advanced skills in digital security, risk management, and data protection. This combination of legal and technical expertise enables me to address the growing intersection of legal and cybersecurity concerns, ensuring that legal practices are both efficient and secure.

My proficiency in various computer systems and technology, coupled with my practical experience and academic background, positions me as a well-rounded candidate capable of managing complex legal challenges and safeguarding critical information. My adaptability, commitment to professional growth, and strong problem-solving abilities make me a valuable asset for any legal team, and I am eager to contribute to and excel in a dynamic legal environment.

Overview

4
4
years of professional experience

Work History

Medical Records Specialist

CARMONA MEDICAL CENTER
CAPE CORAL, FL
01.2023 - Current
  • Records Management: Expertly managed and organized patient medical records, ensuring accuracy and compliance with HIPAA regulations, essential for legal documentation and case preparation.
  • Data Entry & Analysis: Entered, updated, and retrieved patient information using advanced database systems, contributing to the accuracy of legal case records and documentation.
  • Medical Coding: Applied ICD-10 and CPT coding for medical diagnoses and procedures, aiding in the precise interpretation and documentation needed for legal cases and insurance claims.
  • Document Review & Preparation: Reviewed medical documents for completeness and accuracy, ensuring all necessary signatures and information were present for legal proceedings.
  • Confidentiality & Security: Maintained strict confidentiality and data security practices, protecting sensitive patient information by legal and ethical standards.
  • Collaboration: Coordinated with legal professionals, healthcare providers, and insurance companies to obtain necessary medical records and resolve discrepancies, supporting case development and legal processes.
  • Technology Utilization: Utilized electronic health record (EHR) systems and office software (e.g., Microsoft Office Suite, SQL databases) to streamline record management and support legal documentation.

Associate

Aldi USA
Cape Coral, FL
11.2021 - Current
  • Customer Interaction: Provided exceptional service to a diverse customer base, addressing inquiries, resolving complaints, and ensuring a positive shopping experience.
  • Problem Solving: Quickly and effectively resolved customer issues and concerns, demonstrating strong problem-solving skills and the ability to handle challenging situations.
  • Operational Support: Assisted with store operations, including inventory management, cashier duties, and stocking, contributing to a well-organized and efficient store environment.
  • Communication Skills: Engaged with customers and team members using clear and professional communication, enhancing overall customer satisfaction and team cohesion.
  • Attention to Detail: Maintained accuracy in transactions and inventory management, ensuring correctness and preventing discrepancies.
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Customer Service Excellence: Proven ability to interact professionally with clients and colleagues, a skill that translates well into managing sensitive medical records and liaising with legal professionals.
  • Problem Solving: Experience in addressing and resolving issues promptly, which can be valuable in managing discrepancies and ensuring accurate documentation.
  • Communication: Strong communication skills developed through direct customer interaction, useful for coordinating with legal teams and patients.

Host

Olive Garden
Cape Coral, FL
01.2021 - 12.2021
  • Customer Service Excellence: Demonstrated strong customer service skills, crucial for interacting professionally with clients and handling sensitive information in a legal setting.
  • Organizational Abilities: Experience in managing multiple tasks and coordinating with team members, applicable to managing medical records and supporting legal processes.
  • Problem Solving: Proven ability to address and resolve issues swiftly, a skill that translates well into handling discrepancies and maintaining accurate documentation.
  • Guest Relations: Welcomed and seated guests, managing reservations and waitlists to ensure a smooth dining experience and high level of customer satisfaction.
  • Organizational Skills: Coordinated seating arrangements and communicated with servers and kitchen staff to optimize table turnover and manage peak times effectively.
  • Problem Solving: Addressed and resolved customer concerns and special requests, demonstrating strong problem-solving abilities and adaptability.
  • Communication: Maintained clear and professional communication with guests and team members, enhancing the overall dining experience and ensuring efficient service.
  • Attention to Detail: Accurately managed reservation systems and waitlists, contributing to an organized and efficient front-of-house operation.
  • Resolved conflicts between customers when necessary.
  • Checked identification for guests who appeared under age 21.
  • Provided customers with accurate wait times and monitored waiting list.
  • Answered telephone to provide dining information and take reservations.

Education

Bachelor of Science - Cybersecurity

Keiser University
Fort Myers, FL
01-2026

Bachelor of Arts - Paralegal Studies

Keiser University
Fort Myers, FL
07-2023

High School Diploma -

Ida S. Baker High School
Cape Coral, FL
06-2021

Skills

  • Customer Service Excellence: Proven ability to provide exceptional service and support to clients and customers, developed through roles in various customer-facing positions Adept at addressing inquiries, resolving issues, and ensuring a positive experience
  • Medical Terminology
  • Medical Transcription
  • Telephone Etiquette
  • Information Verification
  • Payment Collection
  • Document Scanning
  • Medical auditing
  • Database Management
  • Communication: Strong verbal and written communication skills, honed through direct interaction with customers, team members, and healthcare professionals Capable of conveying information clearly and professionally in both medical and legal contexts
  • Organizational Skills: Experienced in managing multiple tasks and priorities efficiently Proficient in organizing and maintaining records, coordinating schedules, and handling administrative duties to ensure smooth operations
  • Problem Solving: Skilled in identifying and addressing discrepancies, resolving conflicts, and finding solutions under pressure Demonstrated ability to handle complex issues and adapt to changing situations
  • Attention to Detail: High level of accuracy in data entry, documentation, and record management Strong focus on ensuring correctness and completeness in all tasks, essential for maintaining legal and medical records
  • Data Management: Proficient in using electronic health record (EHR) systems, inventory management software, and reservation systems Experienced in data entry, document preparation, and maintaining confidentiality and data security
  • Team Collaboration: Effective in working with diverse teams, from medical professionals and legal staff to retail colleagues Capable of fostering a collaborative environment to achieve common goals and improve service delivery
  • Customer and Client Relations: Ability to build and maintain positive relationships with clients, patients, and customers Experienced in managing interactions professionally and empathetically in various settings
  • Time Management: Efficiently manage time and prioritize tasks to meet deadlines and handle high-pressure situations, ensuring timely completion of responsibilities and maintaining productivity
  • Proficiency in [Software]
  • Health Information Systems
  • Knowledgeable in [Software]
  • Insurance Verification
  • Medical Records Management
  • Patient care assessments
  • Records filing
  • Clinical Documentation
  • Records Organization
  • Positive interactions
  • HIPAA expert
  • Data security procedures
  • Records audits
  • Case Management
  • Client interactions
  • HIPAA Compliance
  • Medical Records Maintenance
  • Community advocate
  • Report Writing
  • Medical terminology proficiency
  • Office Administration
  • Account Management
  • Electronic Health Records Management
  • Transcription
  • Reporting capabilities

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Medical Records Specialist

CARMONA MEDICAL CENTER
01.2023 - Current

Associate

Aldi USA
11.2021 - Current

Host

Olive Garden
01.2021 - 12.2021

Bachelor of Science - Cybersecurity

Keiser University

Bachelor of Arts - Paralegal Studies

Keiser University

High School Diploma -

Ida S. Baker High School
CAMILA ARTILES