Camila Bastidas Trejos
Middlesex
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Concierge Specialist
Robert Wood Johnson Hospital
New Brunswick
11.2022 - Current
- Managed day-to-day operations of concierge desk, ensuring efficient service delivery.
- Maintained accurate records of guest requests and services performed for operational integrity.
- Answered phone calls to facilitate reservations and efficiently manage communications. calls.
- Trained new concierge staff members, providing constructive feedback to enhance productivity.
- Maintained records of room availability and guests' accounts using manual and digital systems.
- Delivered quality customer service to both staff and guests, fostering positive experiences.
- Created staff schedules based on established guidelines to meet operational needs.
- Organized office environment, maintaining cleanliness and reducing contamination risks.
Administrative Assistant
Guideline Financial
Bridgewater
04.2023 - 04.2025
- Delivered comprehensive administrative support to executive team, including scheduling meetings and managing calendars.
- Developed efficient filing systems for confidential documents and records.
- Composed letters, memos, reports, emails, and presentations as directed by management staff.
- Maintained organized front desk and reception area while managing files, spreadsheets, and faxing reports.
- Processed client applications from initiation to completion, ensuring timely submission.
Office Manager
Primerica Financial Services
Middlesex
01.2019 - 09.2022
- Managed, scheduled and coordinated office functions and activities for employees.
- Delegated work to staff, setting priorities and goals.
- Provided training to new hires on office policies and procedures.
- Reviewed completed work to verify consistency, quality, and conformance.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Sales Associate Manager
Bath and Body Works, Limited Brands
Bridgewater
11.2017 - 05.2019
- Developed and implemented successful sales strategies to increase revenue.
- Managed inventory levels by tracking stock movement, restocking shelves as necessary, and ordering additional items when needed.
- Performed customer service duties such as greeting customers, answering questions, and resolving complaints.
- Resolved customer complaints regarding sales and service.
- Assisted with planning special events at the store like holiday celebrations or promotional days.
- Created reports on customer service, sales activities, and inventory levels.
Education
Associate In Arts (A.A.) - Communication
Middlesex County College
Edison, NJ03.2020
Associate In Arts (A.A.) - Special Effects
FX School Of Special Effects
Buenos Aires, Argentina09.2017
Skills
- Team management and office administration
- Interpersonal skills
- Problem-solving abilities
- Concierge services
- Adaptability and resilience
- Organizational skills
- Written communication
- Collaborative teamwork
- Special needs support
- Student learning support
- Group facilitation
- Bilingual in English and Spanish
Certification
NJ Insurance Producer license
Languages
Spanish, Bilingual
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Administrative Assistant
Guideline Financial
04.2023 - 04.2025
Concierge Specialist
Robert Wood Johnson Hospital
11.2022 - Current
Office Manager
Primerica Financial Services
01.2019 - 09.2022
Sales Associate Manager
Bath and Body Works, Limited Brands
11.2017 - 05.2019
Associate In Arts (A.A.) - Communication
Middlesex County College
Associate In Arts (A.A.) - Special Effects
FX School Of Special Effects
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