Camila Becerra

• Handled equipment, chemicals, and materials properly and with caution.
• Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
• Used time management and efficient cleaning methods to meet deadlines.
• Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts. • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.• Responded to customer requests for products, services, and company information.• Participated in training programs to enhance product knowledge and customer service skills.•

Assisted driver in monitoring and managing student behaviors to promote safety.• Collaborated with school staff to develop personalized plans for students requiring additional assistance during transportation. • Partnered with bus drivers to create a welcoming environment for students entering the vehicle each morning.• Contributed to the development of effective emergency evacuation procedures, prioritizing student safety in crisis situations. • Promoted a positive atmosphere on the bus through consistent enforcement of rules and respectful interactions with students. • Conducted thorough inspections of the bus before and after each route, identifying potential safety hazards or maintenance needs. • Increased accessibility for wheelchair users by operating specialized equipment when needed, facilitating smooth boarding processes for all passengers. • Detailed factors such as weather, incidents, and aid rendered in daily reports to management.• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support. • Managed emergency bus evacuations with appropriate use of emergency door.• Ensured timely arrival at designated stops by closely following established schedules and routes.• Assisted bus driver in maintaining order, ensuring a safe and efficient transportation experience for all passengers