Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Camila Burgos

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.

Overview

4
years of professional experience

Work History

ConneXion Research

Marketing Research Assistant
05.2019 - 08.2019

Job overview

  • Gathered data on competitors to analyze prices, sales and methods of marketing and distribution.
  • Created and managed database of information gathered from research.
  • Collected and analyzed data on customer demographics, preferences, needs and buying habits to identify potential markets and factors affecting product demand.
  • Forecasted and tracked marketing and sales trends by thoroughly analyzing collected data.

Cleaning Company

Cleaning Staff Member
08.2019 - 12.2019

Job overview

  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.

Burger King

Fast Food Worker
02.2020 - 05.2020

Job overview

  • At Burger King, I started working as a cashier and helper. I started working here when Covid-19 had recently started. Also was still in my Sophomore Year of High school, since school was online, I managed my time and dedicated my time for school and work.
  • Being a fast learner helped overall understand everything and I quickly got the hang of all positions, I started as a cashier and moved to helping with the orders, then making the orders. I also cleaned and pretty much did all positions inside a fast-food place.
  • Trained newly hired employees on routine tasks and customer service.
  • Overall, this job helped me develop working under pressure and time management.

CDL Commercial Trucks Training LLC

Sales Manager's Assistant
05.2020 - 07.2023

Job overview

  • Started working with the company in 2020 during weekends. After I graduated, in June 2021, I started working full time with the company, I was assigned an office in the Houston Southwest area where I managed everything and built the company from scratch. Later on started working with other employees.
  • Generated an overall minimum estimate of $90,000 in sales in as little as 6 months.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • I oversaw managing the accountability of the company from the location
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Managed filing system, entered data and completed other clerical tasks.
  • Established administrative work procedures to track staff's daily tasks.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.


Education

George Bush High School
Richmond, TX

High School Diploma
06.2021

Skills

  • Sales Orientation
  • Customer Acquisition
  • Interpersonal Skill
  • Patient and understanding
  • Communication skills
  • Assisting others
  • Proactive
  • Cost Evaluation
  • Strong work ethic
  • Very detailed oriented
  • Meticulous
  • Creative
  • Resourceful
  • Extremely organized
  • Responsible
  • Stewardship
  • Computer Software
  • Quick learner

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Manager's Assistant

CDL Commercial Trucks Training LLC
05.2020 - 07.2023

Fast Food Worker

Burger King
02.2020 - 05.2020

Cleaning Staff Member

Cleaning Company
08.2019 - 12.2019

Marketing Research Assistant

ConneXion Research
05.2019 - 08.2019

George Bush High School

High School Diploma
Camila Burgos