Camila Carbonell
Wylie
Summary
Professional with extensive experience in customer service and team collaboration, recognized for enhancing service quality and operational efficiency. Proven skills in order processing, cash handling, and product promotion. Maintains comprehensive menu knowledge to provide tailored recommendations and ensure a positive dining experience. Demonstrates exceptional customer service by efficiently addressing special requests and fostering strong relationships with guests. As well as, maintaining proper professional relationships with fellow team members and assisting them when needed.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server/Waitress Trainer
Pure Social
Richardson
01.2025 - 07.2025
- Provided excellent customer service in a fast-paced restaurant environment.
- Collaborated with kitchen staff to deliver timely meal service.
- Maintained knowledge of menu items to answer customer inquiries promptly.
- Handled cash transactions and processed payments accurately.
- Supported training of new team members on operational procedures.
- Engaged with guests to enhance their dining experience and satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Cleaned tables and chairs to prepare dining area for next customers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Checked food before serving it to customers.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Stayed informed about daily specials, new menu items, promotions.
- Addressed complaints to kitchen staff and served replacement items.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Implemented feedback from customers to improve service quality and menu offerings.
Cashier
Chipotle
Wylie
02.2024 - 11.2024
- Assisted customers with product inquiries and provided recommendations.
- Maintained cleanliness and organization of checkout area.
- Handled cash, credit, and electronic payments accurately.
- Collaborated with team members to ensure smooth store operations.
- Managed inventory by restocking shelves and checking product availability.
- Resolved customer complaints promptly and professionally.
- Adhered to store policies and procedures for safety and security compliance.
- Performed other duties as assigned by management.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Learned roles of other departments to provide coverage and keep store operational.
Cashier
McDonald's
Wylie
01.2023 - 12.2023
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Offered customers carry-out service at completion of transaction.
- Answered customers' questions and provided information on store procedures or policies.
- Built and maintained productive relationships with employees.
- Processed customer payments quickly and returned exact change and receipts.
- Maintained work area and kept cash drawer organized.
- Resolved customer complaints professionally in accordance with company policy.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Discounted purchases by scanning and redeeming coupons.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Education
High School Diploma -
Achieve Academy
Wylie, TX05-2025
Skills
- Customer service
- Team collaboration
- Cash handling
- Effective communication
- Problem resolution
- Time management
- Performance improvement
- Positive and professional
Affiliations
- I enjoy musical events
- I love to sing and dance
- I enjoy drawing and painting
- sculpting
- I enjoy creating all different kinds of crafts
- I love going to karaoke restaurants with my friends ( I aspire to be an artist in the future)
Languages
English
Professional
Spanish
Professional
Accomplishments
- improved efficiency at prior job
- excelled in customer satisfaction
- organized food drive for the homeless people of Dallas
- I alone have managed to support my family since I was 17
Certification
- food handlers
- liquor serving license
future goals
- In about two years I want to be able to move my mother and myself out of our current home to a bigger better one closer to the city so I can chase my dreams of becoming a musical artist.
- In a year or three I would like to attend a private art school and gain the proper connections
- I'd love to be able to travel out of the country for the first time within the next year
References
References available upon request.
Timeline
Server/Waitress Trainer
Pure Social
01.2025 - 07.2025
Cashier
Chipotle
02.2024 - 11.2024
Cashier
McDonald's
01.2023 - 12.2023
High School Diploma -
Achieve Academy
Similar Profiles
CHARLES MULICHARLES MULI
Part-time Lecturer at Pure and Applied Mathematics Department, School of Pure and Applied Science, TUK, MksU, SEKU, JKUAT(Karen Campus), MMU, MKUPart-time Lecturer at Pure and Applied Mathematics Department, School of Pure and Applied Science, TUK, MksU, SEKU, JKUAT(Karen Campus), MMU, MKU
Anagh GopalakrishnanAnagh Gopalakrishnan
HR Specialist/ PRO at PURE FOOD PROCESSING INDUSTRIES LLCHR Specialist/ PRO at PURE FOOD PROCESSING INDUSTRIES LLC
Sinami NormanSinami Norman
Beverage Cashier at Pure LemonBeverage Cashier at Pure Lemon
Summer M. MartinSummer M. Martin
Executive Director of Counseling & Social Services at Richardson ISDExecutive Director of Counseling & Social Services at Richardson ISD
Tara DavisTara Davis
PetsHotel Lead/Senior Associate at PetSmartPetsHotel Lead/Senior Associate at PetSmart