Camila Chapman Grullon
Bronx,NY
Summary
Experienced Case Manager, well-versed in overseeing high case load, maintaining records and supporting court processes. Well-organized and methodical with strong attention to detail and excellent communication skills. Skilled in providing specific and knowledgeable care to every client. I am a highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Extensive understanding of public speaking techniques and expertise in giving constructive feedback to large groups. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Unaccompanied Children Case Manager
Cayuga Centers LTFC
Bronx, NY
11.2021 - Current
- Ensure safety for all LTFC UC within each foster home, while manage a high turn-over caseload depending on incoming placements and releases.
- Developed referrals for medical and psychiatric care, counseling, housing assistance, financial aid, and other community resources as needed.
- Attend monthly team meetings with colleagues to review cases and discuss treatment strategies.
- Coordinate each case with the Clinician and GDIT Case Coordinator to review progress, concerns, and make recommendations on release. Coordinate the discharge and release of child to their sponsor.
- Respond to client emergencies within or outside work hours. Responsible for Chart Audits.
- Experience working with UAM (Unaccompanied Afghanistan Minor), providing safe environment for minor and assist family with information on how they can get support back in Afghanistan.
- Serve as a liaison between social service agencies, schools, legal system representatives, foster homes, group homes and other stakeholders involved in the client's care plan.
- Coordinate successful foster care placements or adoptions within assigned caseload as needed.
- Recruited, interviewed and hired volunteers and staff.
- Provided hands-on and proactive leadership to community services staff.
Unaccompanied Children Intake Worker
Cayuga Centers
Bronx, NY
04.2021 - 11.2021
- Review & confirm names of youth entering program and admit them as they arrive to the facility. Confirm the number and names of youth expected in admissions daily.
- Perform initial intake assessment and interpret results providing recommendations and information to all departments regarding any important information provided by minor.
- Collect and confirm all foster parents placements with the Home finding department.
- Facilitate Welcome & Intake Orientation and conduct a mini tour of site.
- Assemble Placement Authorization and Medical Authorization form information and ensure brochures are complete with minor demographics and provided to foster parents.
- Serve as liaison for Home finding for foster parents during Intake admissions providing them with documents and mini reminder orientation of their responsibilities.
- Report intake completion daily.
- Ensured compliance with applicable laws, regulations, and policies.
- Reviewed relevant medical records prior to admission into program or service.
- Made outbound calls to providers to obtain information necessary to create or update authorization.
- Maintained positive attitude and effectively de-escalate clients during crisis situations.
- Processed paperwork, obtained immigration forms and secured confidential information.
- Prepared reports summarizing client data for administrative review.
Unaccompanied Children Skills Trainer
Cayuga Centers
Bronx, NY
01.2020 - 04.2021
- Restore, rehabilitate and support the youth to reduce the effect of the child's behavioral health condition to reestablish daily functioning skills.
- Assist with the intake process, this includes communicating with minors, foster parents and colleagues, the use and access of the UC Portal, and uploading exams to the stride.
- Delivere training to groups of children at one time.
- Utilized various teaching techniques such as role-playing, lectures, demonstrations, and workshops to enhance skill development.
- Established positive relationships with the children by providing support during the learning process.
- Facilitated online learning modules using web-based platforms.
- Promoted program engagement and adherence to training principles by applying motivational and interpersonal skills.
US Program Youth Specialist
Children's Village
Dobbs Ferry, NY
06.2019 - 12.2019
- Provide therapeutic, nurturing, and emotional support for children that have come to the United States without a guardian.
- Complete initial intake assessment, and review and confirm information of youth entering the program and admit them as they arrive to the facility.
- Supervise transitions of every day activity with the children like attending school, playing sports, doing chores and cooking.
- Use inter-personal skills to bring about positive attitude and change, Attend all staff meetings, annual and semi-annual trainings, and participate in supervision.
- Perform other responsibility that seems necessary by the program.
- Collaborated with community leaders to develop initiatives that benefit young people living in disadvantaged areas.
- Responde quickly to crisis situations involving participants of the youth program.
- Assisted with the development and implementation of youth-oriented programs.
- Monitoreprogram progress and evaluate outcomes against established goals.
- Created a safe environment where young people could interact and express themselves freely.
- Design educational materials such as handouts or brochures about the program.
- Schedule staff for adequate supervision of children and effective implementation of scheduled activities.
Program Leader
After School All Stars
New York, NY
09.2017 - 10.2018
- Provide homework assistance and test preparations to all students as needed.
- Record and maintain student attendance, performance and activity records. Communicate and share student progress reports to parents and Program Director.
- Lead in all recreational clubs, enrichment group activities and engage all students in exploring new interests and ideas.
- Attend all staff meetings and professional development training sessions, participate in biweekly staff development meetings when indicated. Perform other responsibilities and tasks as deemed necessary by the Program Director.
- Collaborated with other organizations to create partnerships that benefit program participants.
- Organized events such as conferences or seminars to promote the organization's services or programs.
- Designed and facilitated workshops on topics such as communication, problem solving, leadership, conflict resolution.
Assistant Secretary
Canisius College
Buffalo, NY
09.2015 - 05.2017
- Assisted with the preparations of agendas, typed confidential documents, minutes and assemble materials for meetings and special projects
- Created, mailed and distributed monthly newsletters to all students, alumni and staff regarding the college's upcoming activities for the reporting semesters.
- Assisted with the creation and publications of school events by addressing all students, staff and posting materials on the bulletin boards around campus.
- Conducted other miscellaneous and various administrative duties as needed (Maintenance, Operations, Building/Fire Safety Issues, etc.)
- Assisted with onboarding new employees by providing orientation materials and answering questions about policies and procedures.
- Assisted with routine projects by typing, calculating and coordinating documents or spreadsheets.
- Received and routed incoming calls and correspondence to promote timely communication.
- Utilized computer software to type and prepare drafts or finished documents.
- Researched and assembled information to process data or prepare reports.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Arranged meetings by notifying attendees, reserving rooms and making lodging or meal arrangements.
Education
Bachelors of Arts in International Criminal Justice -
John Jay College
06.2020
Skills
- Microsoft Suite
- Report Writing
- Customer Service
- Google Suite
- Public Speaking
- Organizational Skills
- Time Management
- Family Support
- Services Coordination
- Trauma Experience
- Record Management
- Family Relations
- Interviewing Skills
- Data Analysis
- Written and Verbal Communication
- Community Outreach
- Client Needs Assessments
- Staff Oversight
Languages
- English
- Spanish
Timeline
Unaccompanied Children Case Manager
Cayuga Centers LTFC
11.2021 - Current
Unaccompanied Children Intake Worker
Cayuga Centers
04.2021 - 11.2021
Unaccompanied Children Skills Trainer
Cayuga Centers
01.2020 - 04.2021
US Program Youth Specialist
Children's Village
06.2019 - 12.2019
Program Leader
After School All Stars
09.2017 - 10.2018
Assistant Secretary
Canisius College
09.2015 - 05.2017
Bachelors of Arts in International Criminal Justice -
John Jay College
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