Camila Costa
Elizabeth,NJ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Guest Service Representative
Simon Property Group
2023.02 - Current
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- Participated in ongoing training programs to stay current on industry trends, best practices, and emerging technologies affecting the hospitality sector.
- Collaborated with housekeeping and maintenance teams to ensure timely room readiness for arriving guests.
Image Review Clerk
TransCore
2024.03 - 2024.08
- Managed multiple assignments simultaneously without compromising quality or timeliness.
- Assisted in training new team members, sharing insights from experience to help them quickly become proficient in their roles.
- Regularly surpassed performance metrics while maintaining a high level of accuracy in image assessments.
- Streamlined workflow with thorough attention to detail, ensuring timely completion of assigned tasks.
- Boosted processing efficiency by accurately categorizing and tagging images according to predefined criteria.
Cashier
Caribbean Supermarket
2021.01 - 2022.05
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Arts - Political Science
Rutgers University - Newark
Newark, NJ06.2026
Skills
- Detail Oriented
- Issue Resolution
- Bilingual
- Teamwork Oriented
- Flexible and Adaptable
- Dependable and Responsible
- Problem Resolution
Languages
Spanish
Native or Bilingual
Timeline
Image Review Clerk
TransCore
2024.03 - 2024.08
Guest Service Representative
Simon Property Group
2023.02 - Current
Cashier
Caribbean Supermarket
2021.01 - 2022.05
Bachelor of Arts - Political Science
Rutgers University - Newark
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