Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Camila Costa

Elizabeth,NJ

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Guest Service Representative

Simon Property Group
02.2023 - Current
  • Assisted guests with reservation modifications, resolving any issues promptly and professionally.
  • Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
  • Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
  • Participated in ongoing training programs to stay current on industry trends, best practices, and emerging technologies affecting the hospitality sector.
  • Collaborated with housekeeping and maintenance teams to ensure timely room readiness for arriving guests.


Image Review Clerk

TransCore
03.2024 - 08.2024
  • Managed multiple assignments simultaneously without compromising quality or timeliness.
  • Assisted in training new team members, sharing insights from experience to help them quickly become proficient in their roles.
  • Regularly surpassed performance metrics while maintaining a high level of accuracy in image assessments.
  • Streamlined workflow with thorough attention to detail, ensuring timely completion of assigned tasks.
  • Boosted processing efficiency by accurately categorizing and tagging images according to predefined criteria.

Cashier

Caribbean Supermarket
01.2021 - 05.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Bachelor of Arts - Political Science

Rutgers University - Newark
Newark, NJ
06.2026

Skills

  • Detail Oriented
  • Issue Resolution
  • Bilingual
  • Teamwork Oriented
  • Flexible and Adaptable
  • Dependable and Responsible
  • Problem Resolution

Languages

Spanish
Native or Bilingual

Timeline

Image Review Clerk

TransCore
03.2024 - 08.2024

Guest Service Representative

Simon Property Group
02.2023 - Current

Cashier

Caribbean Supermarket
01.2021 - 05.2022

Bachelor of Arts - Political Science

Rutgers University - Newark

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Camila Costa