Camila Diaz
Beaverton
Summary
Results-driven Operations Manager with expertise in customer service and inventory management at Applebee's Grill + Bar. Developed and implemented efficiency strategies, achieving a 20% reduction in waste. Skilled in team training and fostering collaborative environments to enhance guest experiences.
Overview
4
4
years of professional experience
Work History
Key Manager
Applebee's Grill + Bar
07.2024 - Current
- Managed daily operations to ensure optimal guest experience and service quality.
- Trained and supervised team members, fostering a collaborative work environment.
- Implemented inventory management practices to reduce waste and improve stock levels.
- Collaborated with kitchen staff to streamline food preparation processes for efficiency.
Shift Leader
Carl's Jr
05.2023 - 07.2024
- Supervised daily operations to ensure efficient workflow and high-quality service.
- Trained and mentored team members on food preparation and customer service standards.
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
- Implemented operational improvements that enhanced speed of service during peak hours.
Cashier
Burger King
05.2022 - 04.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash register balance throughout shifts.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Education
Associate of Arts -
Portland Community College
Portland, Oregon, OR12-2026
High School Diploma -
Aloha High School
Aloha, OR06-2024
Skills
- Customer service
- Store organization
- Operations management
- Inventory management
Timeline
Key Manager
Applebee's Grill + Bar
07.2024 - Current
Shift Leader
Carl's Jr
05.2023 - 07.2024
Cashier
Burger King
05.2022 - 04.2023
Associate of Arts -
Portland Community College
High School Diploma -
Aloha High School