Camila Espinosa
Fort Lauderdale,FL
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
6
6
years of professional experience
Work History
Registered Behavior Technician
South Florida ABA
Fort Lauderdale, Florida
03.2025 - Current
- Provided verbal prompts, physical guidance, or other forms of prompting when necessary.
- Modeled appropriate social behaviors for students while providing feedback when necessary.
- Assisted in the development of positive behavior supports within the classroom environment.
- Implemented visual supports such as schedules, picture cards.
Warranty Administrator
BMW
Fort Lauderdale, FL
07.2023 - 03.2025
- Maintain separate spreadsheets of Service and Parts department to keep track of all schedules and warranty claims.
- Wrote up all sublets for outside vendors.
- Corrected claims.
- Assisted advisors in corrections on sale amounts and applying coupons.
- Assisted in booking PDI repair orders, customer pay and warranty.
- Create purchase orders.
Cashier/Booker
Audi Fort Lauderdale
, FL
10.2022 - 08.2023
- Count money in cash register at the beginning and end of shift to ensure that amounts are correct and there is adequate change.
- Maintain separate spreadsheets of Service and Parts department to keep track of all transactions.
- Wrote up all PO’s and Sublets for multiple vendors.
- Assisted advisors in corrections on sale amounts and applying discount coupons.
- Help technicians on warranty coverages.
- Closed all repair orders.
- Assisted in booking PDI repair orders, customer pay and service.
- Scan and filed hard copy repair orders.
- Calculated materials, supplies and labor costs to develop estimates and prepare work orders.
Service Advisor
Aritzia
Aventura, FL
02.2022 - 10.2022
- Welcomed incoming individuals and ascertained needs by asking open-ended questions.
- Contributed to business growth by confirming customer satisfaction with service and quality.
- Used knowledge of services to recommend additional products and offerings to customers.
- Calculated materials, supplies and labor costs to develop estimates and prepare work orders.
Assistant to the CEO
New Miami International Realty
Sunny Isles Beach, FL
07.2021 - 05.2022
- Revised and maintained master calendar for client appointments.
- Detailed and arranged travel arrangements and venue reservations for conferences and seminars.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Opened, read and wrote answers to routine letters and correspondence for executives.
- Set up meeting and event logistics for senior management and updated calendars.
- Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
- Managed daily invoices, reports and proposals.
- Oversaw executive schedules for team of company leaders.
Customer Service Representative
Chewy
Dania Beach, FL
01.2021 - 07.2021
- Engaged with customers via inbound phone calls
- Able to meet stats while providing exceptional customer service
- Helped place orders and answered customer questions
- Assisted with account changes such as updating contact information, payment and billing information, and adjustments to automatically shipped orders.
Delivery Service Partner/Induct Member
Amazon
Miami, FL
01.2020 - 08.2020
- Trained new employees
- Assigned employees to tasks and duties
- Packaged and counted inventory every night.
- Developed long lasting and effective relationships with clients by providing onboarding, in-depth training and continuous technology support.
- Monitored all aspects of contracts with third party organizations to ensure that required services were delivered.
- Collaborated with business executives to discuss and understand IT problems negatively affecting operations.
- Consistently met company and department objectives within budget and time constraints.
Head Cashier
Zara Inc
Aventura, FL
06.2019 - 08.2020
- Provided customers with quality customer care
- Gave customers updates on the latest fashion trends
- Assisted the company by consistently reaching sales goals
- Head cashier
- Counted money every night to ensure the books were balanced.
- Trained new team members in cash register operation, stock procedures and customer services.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Learned roles of other departments to provide coverage and keep store operational.
Education
Bachelor of Science - Occupational Therapy
Broward College
Fort Lauderdale, FL05-2027
Registered Behavior Technician -
Appletree Connections
Orlando, FL01-2025
Safety Training Course -
Universal Safety Training Inc
Fort Lauderdale, FL02.2021
Skills
- Bilingual
- Fast Learner
- Professional and mature
- Strong problem solver
- Articulate and well-spoken
- Customer service-oriented
- Positive reinforcement
- Social skills development
- Organizational skills
Timeline
Registered Behavior Technician
South Florida ABA
03.2025 - Current
Warranty Administrator
BMW
07.2023 - 03.2025
Cashier/Booker
Audi Fort Lauderdale
10.2022 - 08.2023
Service Advisor
Aritzia
02.2022 - 10.2022
Assistant to the CEO
New Miami International Realty
07.2021 - 05.2022
Customer Service Representative
Chewy
01.2021 - 07.2021
Delivery Service Partner/Induct Member
Amazon
01.2020 - 08.2020
Head Cashier
Zara Inc
06.2019 - 08.2020
Bachelor of Science - Occupational Therapy
Broward College
Registered Behavior Technician -
Appletree Connections
Safety Training Course -
Universal Safety Training Inc