Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Camila Figueredo

Hialeah,FL

Summary

Well-qualified team player well-versed in comparing plans, writing reports and explaining benefits. Excellent communication, organizational and multitasking abilities. Creative with extensive knowledge of costumer service and coordinating abilities. Passionate about driving brand awareness and product performances. Skilled at following guidelines for marketing purposes and interpreting results to develop strategies.

Overview

2
2
years of professional experience

Work History

Marketing Coordinator

Estrella Medical Centers
04.2023 - Current
  • Developed acti8vivties related to marketing department inquiries by email, phone, and mail.
  • Collaborated with cross-functional teams to establish successful execution of projects and campaigns.
  • Responded to customer calls to answer questions about products and services.
  • Coordinated solutions for the customer inquiries.
  • Promoted company brand and unique offerings through personalized customer service.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.

Social Communication Assistant Professor

Universidad Central Marta Abreu De Las Villas
09.2021 - 06.2022
  • Developed and implemented lesson plans to fulfill requirements of communication and strategical programs.
  • Contributed to campus activities to promote investigation on the communication field related to branding.

Education

Associate of Arts - Social Communication

Universidad Central Marta Abreu De Las Villas
Cuba
2022

High School Diploma -

Professional School of Arts
Cuba
2019

Skills

  • Verbal and Written Communication
  • Survey Consumers
  • Teamwork and Collaboration
  • Multi-Line Telephone Systems
  • Reminder Calls
  • Digital Marketing
  • Customer Care
  • Standards Compliance
  • Performance Improvement
  • Customer Relationship Management

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Marketing Coordinator

Estrella Medical Centers
04.2023 - Current

Social Communication Assistant Professor

Universidad Central Marta Abreu De Las Villas
09.2021 - 06.2022

Associate of Arts - Social Communication

Universidad Central Marta Abreu De Las Villas

High School Diploma -

Professional School of Arts

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Camila Figueredo