Camila Flores
Franktown,CO
Overview
4
4
years of professional experience
Work History
Beauty Advisor
Ulta
06.2023 - 08.2023
- Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Expanded clientele base by building strong relationships with customers through attentive listening and genuine care for their concerns.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Developed comprehensive knowledge of various beauty brands'' offerings, enabling accurate suggestions based on specific requirements or preferences.
- Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
Manager
Sonics Drive In
06.2020 - 08.2021
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Busser
Los Volcanes Mexican Restaurant
05.2019 - 08.2019
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Assisted servers in providing efficient service for improved guest experiences.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Displayed excellent time management skills while balancing multiple tasks simultaneously.
- Supported team members with additional tasks, promoting a positive work environment.
- Demonstrated attention to detail when setting tables according to restaurant standards.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
Education
Bachelor of Science - Biology
University of Colorado Denver
Aurora, CO05.2025
High School Diploma -
Ponderosa High School
Parker, CO05.2021
Skills
- Service Consultations
- Customer Service
- Product Demonstrations
- Relationship Building
- Customer Engagement
- Payment Processing
- Team Development
- Employee Training
- Customer Service Management
- Store operations
- Goals and performance
Languages
Spanish
Native or Bilingual
Timeline
Beauty Advisor
Ulta
06.2023 - 08.2023
Manager
Sonics Drive In
06.2020 - 08.2021
Busser
Los Volcanes Mexican Restaurant
05.2019 - 08.2019
Bachelor of Science - Biology
University of Colorado Denver
High School Diploma -
Ponderosa High School
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