Camila Freitas
Kissimmee,FL
Summary
Proven track record in enhancing passenger safety and satisfaction at GOL Airlines, mastering flight safety and emergency response. Excelled in crew coordination and interpersonal communications, significantly improving in-flight service standards. Demonstrated expertise in regulatory compliance and first aid, ensuring a secure and comfortable travel experience for all passengers.
Overview
10
10
years of professional experience
Work History
Flight Attendant
GOL Airlines
05.2015 - 07.2024
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff
- Resolved passenger conflicts and medical emergencies during flights..
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
Cashier
Oi Cell Phone Company
07.2014 - 04.2015
- Operated cash register for cash, check, and credit card transactions.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Prepared pouch for the banks with weekly transactions and contracts of new customers.
Education
Bachelor of Interior Design - Plans, Idealizes And Carries Out Space Projects.
Unip
São Paulo, SP - Brazil07.2020
Skills
- Flight safety
- First Aid
- Crew Coordination
- Guest Services
- Interpersonal communications
- Food and Beverage Service
- Regulatory Compliance
- Emergency Response
Languages
Portuguese
Native or Bilingual
Timeline
Flight Attendant
GOL Airlines
05.2015 - 07.2024
Cashier
Oi Cell Phone Company
07.2014 - 04.2015
Bachelor of Interior Design - Plans, Idealizes And Carries Out Space Projects.
Unip
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