Camila Garcia
Tomball
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
University Hotel
09.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Associate
University Hotel
08.2024 - Current
- Confirmed relevant guest information and payment methods to prevent fraud.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Continuously updated knowledge of local attractions and events, providing informed recommendations to guests seeking leisure activities.
Team Member
Chick-fil-A
01.2024 - 08.2024
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong cooperative relationships with coworkers and managers.
- Learned all required tasks quickly to maximize performance.
Cashier
Dicks Sporing Goods
11.2022 - 10.2023
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Team Member
McDonald's Restaurant
03.2021 - 11.2022
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated register to process payments and collect cash payment for order totals.
- Learned all required tasks quickly to maximize performance.
- Addressed and resolved customer complaints in polite and professional manner.
Education
Bachelor of Science - Accounting
Sam Houston State University
Huntsville, TX05-2028
High School Diploma -
Klein Cain High School
Houston, TX06-2024
Certification
- Food Protection Manager Certification, ServSafe - 1/2028
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
University Hotel
09.2024 - Current
Associate
University Hotel
08.2024 - Current
Team Member
Chick-fil-A
01.2024 - 08.2024
Cashier
Dicks Sporing Goods
11.2022 - 10.2023
Team Member
McDonald's Restaurant
03.2021 - 11.2022
Bachelor of Science - Accounting
Sam Houston State University
High School Diploma -
Klein Cain High School