Summary
Overview
Work History
Education
Skills
Timeline
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Camila Herrera

Fontana,CA

Summary

Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Overview

6
6
years of professional experience

Work History

Allocator

Ilad
Fontana, CA
04.2024 - Current
  • Resolved discrepancies related to overstock or understood situations at individual stores.
  • Worked closely with vendors to ensure timely delivery of allocated items.
  • Assessed customer feedback to inform decisions regarding product availability across locations.
  • Printed labels and tags for for-sale merchandise.
  • Prepared work orders, bills of lading or shipping orders to route.
  • Collaborated with other teams within the organization to resolve complex issues related to customers' accounts.
  • Provided customer service support to customers over the phone and by email.
  • Followed up with customers to ensure their satisfaction.
  • Knowledge of One Source and Exenta to assign the different orders correctly.

Lead

Ilad
Fontana, CA
08.2023 - Current
  • Developed and implemented process improvements to increase efficiency.
  • Monitor and adjust staff assignments to ensure all tasks are completed on time.
  • Enforce safety regulations among processing personnel to ensure a safe working environment.
  • Train new processing staff members in company policies, procedures, and systems.
  • Lead team of processors in daily workflow activities, ensuring quality standards and deadlines are met.
  • Collaborate with other departments to develop strategies for streamlining operations across the organization.
  • Knowledge of the company's operating systems

Leader

NOGIN
Fontana
02.2021 - 08.2023
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Trained employees on [Product or Service] and assigned duties.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Maintained team flexibility and embraced change to adapt within dynamic markets.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
  • Developed effective improvement plans in alignment with goals and specifications.

Tax Assistant

KPMG Global Services
Colombia
08.2018 - 11.2020
  • Analyzed financial records to verify accuracy of tax returns.
  • Identified potential audit red flags to minimize risk of IRS audits.
  • Calculated estimated tax payments for clients.
  • Facilitated communication between clients and tax authorities.
  • Utilized tax software to prepare returns and meet deadlines.
  • Conducted reviews of internal tax documentation, reducing errors related to missed tax benefits.

Education

Bachelor of Accountancy -

Universidad Santo Tomas
Bogotá, CO
04.2021

Skills

  • Warehouse Operations
  • Customer Experience
  • Digital Media
  • Process Knowledge
  • Active Participation
  • Constructive Feedback
  • Production Standards
  • Corrective Actions
  • Positive Reinforcement Strategies
  • Active listener
  • Friendly and outgoing

Timeline

Allocator

Ilad
04.2024 - Current

Lead

Ilad
08.2023 - Current

Leader

NOGIN
02.2021 - 08.2023

Tax Assistant

KPMG Global Services
08.2018 - 11.2020

Bachelor of Accountancy -

Universidad Santo Tomas

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Camila Herrera