Camila Herrera
Greenwich,CT
Summary
Offering blend of leadership qualities and strong desire to learn and grow within management environment. Delivers insights into strategic planning and operational procedures, coupled with excellent communication and organizational skills. Ready to use and develop these skills in a fulfilling role.
Overview
7
7
years of professional experience
Work History
Manager
Fred's Accessories
07.2024 - Current
- Supervises all store operations on a daily basis including, opening and closing the store, overseeing daily inventory transportation, creating purchase orders and maintaining CRM with vendors as well as customers
- Utilizes sales techniques and strategies to build customer relationships and close sales
- Monitors inventory levels to ensure product availability and accuracy of inventory records
- Provides excellent customer service and goes above and beyond to obtain customer satisfaction
Sales Management
Brandy Melville
09.2023 - 06.2024
- Diligently monitors all facets of store operations, maintaining high standards of efficiency and customer service excellence while collaborating effectively with employees to uphold operational goals
- Proficiently guides customers in selecting optimal products tailored to their specific needs, utilizing comprehensive product knowledge and understanding of customer preferences
- Expertly operates POS systems to process transactions efficiently and addresses discrepancy/ return matters promptly and professionally, ensuring seamless customer service experiences
Artist Studio Manager
Westchester Tattooing Studio LLC
01.2023 - 07.2023
- Leads a team of 10 professionals artists, fostering a culture of excellence in client relations and achieving team goals consistently
- Expertly manages customer inquiries, swiftly resolving issues to uphold a superior level of customer satisfaction and retention
- Schedules artists' appointments with precision to optimize coverage and meet operational demands effectively
- Oversees money handling protocols, ensuring accuracy and accountability in financial transactions
- Possessing foundational understanding of accounting principles, facilitating informed decision-making and financial oversight
Bartender
South Beach Lady Yacht Charters
04.2018 - 04.2022
- Serves as a hospitable and fast-working bartender in a fast-paced environment
- Exceeds customer service expectations by providing friendly and courteous service to all guests
- Uses conflict resolution techniques to diffuse tense situations and maintain a positive atmosphere
- Conducts daily/weekly cleaning tasks to maintain an orderly, sanitary work environment
Hostess & Server
Divieto Ristorante
08.2019 - 12.2021
- Works to represent the company in a positive and enthusiastic manner greeting over 400 guests daily
- Performs a variety of administrative duties, including answering phones, taking and delivering messages, and greeting visitors
- Follows established health and safety guidelines to ensure a clean and sanitary dining environment
- Orchestrates a high level of multitasking by efficiently handling multiple orders at once while also, exhibiting strong teamwork and collaborating with kitchen staff and other team members
- Demonstrates a high level of attention to detail by ensuring all orders were accurate and complete
- Working with an understanding of marketing operations and campaign efforts
Education
Associate of Arts - Marketing
Broward College
Fort Lauderdale, FL04-2023
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Languages
Spanish
Full Professional
Interests
- Participating in cultural exchange programs and homestays
- Interior Design
Timeline
Manager
Fred's Accessories
07.2024 - Current
Sales Management
Brandy Melville
09.2023 - 06.2024
Artist Studio Manager
Westchester Tattooing Studio LLC
01.2023 - 07.2023
Hostess & Server
Divieto Ristorante
08.2019 - 12.2021
Bartender
South Beach Lady Yacht Charters
04.2018 - 04.2022
Associate of Arts - Marketing
Broward College
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