Camila Jaber
San Antonio,TX
Summary
Results-driven and resilient worker offering experience enhancing business plans and day-to-day activities. Known for exceptional planning and problem-solving abilities, successfully developing teams, improving processes, and increasing productivity. Solid understanding of company trends and excellent communication skills, excelling at spotting areas in need of improvement and implementing strategic changes.
Overview
11
11
years of professional experience
Work History
Legal Department Manager
George Salinas Injury Lawyers
01.2023 - Current
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Maintained professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
- Contributed in creating long-term strategic plans that aligned with the company''s overall vision and goals.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed and implemented strategies to maximize customer satisfaction.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
Case Manager and Litigation Paralegal
George Salinas Injury Lawyers
08.2018 - Current
- Delivered exceptional customer service to clients by communicating important information and patiently listening to issues.
- Reviewed police reports, medical treatment records and physical property damage to determine extent of liability.
- Researched claims and incident information to deliver solutions and resolve problems.
- Documented information gathered in field and uploaded data to company database for efficient and accurate processing.
- Maintained detailed documentation of client interactions, services provided, and case outcomes for accurate record keeping and compliance purposes.
- Established trust with clients through empathetic listening and respectful engagement, fostering positive working relationships.
- Conducted detailed client intakes and entered information into company database.
- Liaised with court personnel to schedule hearings, depositions, or mediations while avoiding conflicts or delays in proceedings.
- Facilitated attorney-client meetings by preparing necessary materials, allowing for focused discussions on case strategy and progress.
- Managed over 150 assigned cases and projects per quarter.
- Administered patient follow-up, data collection, clinical monitoring and coordination with primary health care providers.
Medical Records Specialist
Begum Law Group
10.2017 - 08.2018
- Processed medical records requests from outside providers according to facility, state and federal law.
- Maintained accuracy, completeness and security for medical records and health information.
- Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
- Kept accurate log of requests for medical information and records.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Reviewed charts and flagged incomplete or inaccurate information.
- Managed electronic medical records for 150 cases.
Administrative Assistant
Demetrio Duarte Jr. & Associates P.C
06.2017 - 10.2017
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Coached new employees on administrative procedures, company policies and performance standards.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Receptionist/Office Assistant
Law Offices of Carmen G. Soto
03.2017 - 06.2017
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Monitored office supplies by checking inventory and placing orders.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Legal Assistant/Receptionist
Nicholas and Barrera P.C
09.2015 - 03.2017
- Keep cases organized by establishing and organizing files; monitoring calendars; meeting deadlines; documenting actions; inputting information into file database and case management software; confirming case status with attorney.
- Managed accounts and client records of clients, observing confidentiality and extreme discretion.
- Handled office scheduling and made notes for deadlines, motions and other important dates.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
Retail Sales Associate
World Market
07.2015 - 09.2015
- Ensuring high levels of customer satisfaction through excellent sales service.
- Working with register.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Public Relations Specialist
Aurora Entertainment
01.2015 - 06.2015
- Liaising with colleagues and key spokespeople; liaising with and answering enquiries from media, individuals and other organizations, often via telephone and email; researching, writing and distributing press releases to targeted media, and collating and analyzing media coverage.
- Communicated with media weekly to build relationships and optimize press coverage.
- Reported on press coverage recaps to determine areas for improvement.
- Gathered information on customer opinions and adjusted plans to capitalize on current trends.
- Monitored marketing content for quality, accuracy and impact.
- Delivered program information to public by authoring and presenting press releases, conducting media campaigns and maintaining program-related websites.
- Worked with marketing department on branding strategies.
- Analyzed campaign performance data to identify areas of improvement and optimize future PR efforts.
- Organized successful events such as product launches and press conferences to create buzz around client brands.
- Built strong relationships with key media contacts, resulting in increased opportunities for client exposure.
Lead Teacher, Three-Year-Olds Classroom
Little Crayons Institute
08.2014 - 02.2015
- Utilized differentiated instruction techniques to accommodate diverse student needs and learning styles.
- Established positive communication with parents in daily conversation and formal conferences.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Organized successful parent-teacher conferences to discuss individual student progress and set goals for future growth.
- Enhanced learning experience by incorporating hands-on activities and group projects in daily lessons.
- In charge of classroom activities.
- Chose optimum curriculum for each class and devised creative daily lesson plans to meet requirements and needs of different learners.
- Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
Sales Associate
Macy's
03.2014 - 08.2014
- Provide excellent costumer service.
- Working at register.
- Keep designated work area in order.
- Meet daily sell's goals.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging
Education
Some College (No Degree) - Radio And Television Broadcasting
University of Texas Pan American
Edinburg, TXSome College (No Degree) - Mass Communications Broadcast
South Texas College
Mcallen, TXHigh School Diploma -
Sharyland High School Mission
Mission, TX12.2010
Skills
- Problem-Solving
- Teamwork and Collaboration
- Analytical and Critical Thinking
- Flexible and Adaptable
- Detail Oriented
- Excellent Customer Service
- Operations Management
- Recruiting and interviewing
- Employee Performance Evaluations
- Training and mentoring
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Korean
Limited Working
Timeline
Legal Department Manager
George Salinas Injury Lawyers
01.2023 - Current
Case Manager and Litigation Paralegal
George Salinas Injury Lawyers
08.2018 - Current
Medical Records Specialist
Begum Law Group
10.2017 - 08.2018
Administrative Assistant
Demetrio Duarte Jr. & Associates P.C
06.2017 - 10.2017
Receptionist/Office Assistant
Law Offices of Carmen G. Soto
03.2017 - 06.2017
Legal Assistant/Receptionist
Nicholas and Barrera P.C
09.2015 - 03.2017
Retail Sales Associate
World Market
07.2015 - 09.2015
Public Relations Specialist
Aurora Entertainment
01.2015 - 06.2015
Lead Teacher, Three-Year-Olds Classroom
Little Crayons Institute
08.2014 - 02.2015
Sales Associate
Macy's
03.2014 - 08.2014
Some College (No Degree) - Radio And Television Broadcasting
University of Texas Pan American
Some College (No Degree) - Mass Communications Broadcast
South Texas College
High School Diploma -
Sharyland High School Mission
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