Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Camila Joseph

Humble

Summary


Experienced healthcare professional prepared for this role. Strong foundation in patient care, safety protocols, and clinical skills. Valued for effective team collaboration and adaptability to changing needs. Known for reliability and achieving results in fast-paced environments. Skilled in communication, empathy, and problem-solving.

Overview

5
5
years of professional experience
1
1
Certification

Work History

CNA Student

Azni Health Institute
01.2025 - 01.2025
  • Applied infection control procedures to maintain a clean and safe environment.
  • Monitored patient conditions and reported changes to nursing staff.
  • Demonstrated effective communication skills with patients and healthcare team.
  • Operated vital signs monitoring equipment to track and report patient conditions.
  • Delivered high-quality personal care services within the scope of practice as a CNA student, ensuring patient satisfaction.

Customer Service Representative

GetixHealth
01.2022 - 12.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Respond to customer inquiries and concerns, maintaining high service standards and performance benchmarks.
  • Implement process improvements based on feedback to enhance operational efficiency.
  • Manage inbound and outbound calls to facilitate customer follow-ups and business development initiatives.

Spa Attendant

NFC Amenity
07.2020 - 03.2022
  • Supported front desk operations including booking appointments, greeting guests upon arrival, processing payments accurately while maintaining confidentiality of client information.
  • Assisted estheticians and massage therapists in setting up rooms and stations with supplies.
  • Trained new employees in best practices for customer service, cleanliness, and product knowledge within the spa environment.
  • Improved customer satisfaction by providing exceptional service and maintaining a clean, organized spa environment.

Education

BBA - Management

University of Houston Downtown
Houston, TX
05-2025

Skills

  • Vital signs monitoring
  • Feeding assistance
  • Basic life support
  • Adaptable to change
  • Patient safety
  • Certified nursing assistant
  • HIPAA compliance

Certification

CNA- Certified Nurse Assistant

BLS- Basic Life Support

Business Specialist Certificate

Associates- Business Adminstration


Timeline

CNA Student

Azni Health Institute
01.2025 - 01.2025

Customer Service Representative

GetixHealth
01.2022 - 12.2024

Spa Attendant

NFC Amenity
07.2020 - 03.2022

BBA - Management

University of Houston Downtown
Camila Joseph