Maria Lopez
Teaneck,NJ
Summary
Confident Financial Coordinator touting 8 years of expertise in benefits explanation and payment collection. A real go-getter thrives in busy office environments and remains calm in high-pressure situations. An educated and friendly professional known for having outstanding administrative skills.
Overview
11
11
years of professional experience
Work History
Treatment/Financial Coordinator
UNDERBITE MANAGEMENT CORP
11.2021 - Current
- Conduct thorough patient consultations to explain financial responsibilities and payment procedures, setting clear expectations.
- Document patient insurance benefits accurately and update progress notes accordingly.
- Provide detailed treatment estimates to patients to ensure transparency in financial planning.
- Collect estimated liabilities and accurately apply payments to patient accounts.
- Skillfully allocate payments throughout the treatment plan to maintain financial accuracy.
- Post payments and prepare comprehensive weekly reconciliation reports to ensure financial obligations are met.
- Make sound decisions regarding patient accounts to enhance operational efficiency.
- Review patient accounts promptly to address outstanding balances and collaborate with finance teams on claims and insurance matters.
- Respond promptly to patient inquiries on billing, financial policies, and claims submission.
- Maintain meticulous financial records through journal entries, reconciliations, and account analysis for quarterly financial reporting and general account management.
Insurance/ New Patient Coordinator/Receptionist
Bogota Dental Center
03.2016 - 10.2021
- Demonstrated expertise in meticulously maintaining and updating insurance files
- Proficient in verifying insurance coverage through precise diagnostic and procedural code utilization
- Skillful management and submission of claims to insurance companies to ensure timely payments
- Proficient in adeptly scheduling appointments and providing exceptional phone etiquette
- Diligently ensuring accurate data entry and verification for new patient information
- Proficient in executing office tasks with precision, including scanning, mailing, and faxing
- Collecting copays in a professional and efficient manner
- Managed a high volume of inbound calls while maintaining accuracy in appointment scheduling and meticulous patient record updates
Sales Agent
WPI Verizon Wireless
01.2015 - 03.2016
- Responsible for cashier reconciliation, making sure all registers were balanced at the end of the day
- Provide extraordinary customer service as a sales agent for phone services
- Obtain and receive merchandise, payments and valuable information from the company as well from the customer.
Sales Representative
Guess Inc
08.2013 - 11.2014
- Greeted customers and provided them with excellent customer service
- Responsible for balancing cash registers at the end of every shift
- Supervising staff and making sure the store was clean and neat.
Education
High school or equivalent - International Business
East Stroudsburg University
Bachelor's -
Stroudsburg High School
06.2014
Skills
- Customer Service
- Problem-Solving
- Verbal and written communication
- Financial Management
Personal Information
Title: Financial Coordinator
Languages
Spanish
Native or Bilingual
Timeline
Treatment/Financial Coordinator
UNDERBITE MANAGEMENT CORP
11.2021 - Current
Insurance/ New Patient Coordinator/Receptionist
Bogota Dental Center
03.2016 - 10.2021
Sales Agent
WPI Verizon Wireless
01.2015 - 03.2016
Sales Representative
Guess Inc
08.2013 - 11.2014
High school or equivalent - International Business
East Stroudsburg University
Bachelor's -
Stroudsburg High School
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