Office Assistant
Vision Communications Intl
01.2023 - 04.2024
Hi, I’m
Camila Martinez
Santa Ana,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Work History
Vision Communications IntlLong Beach, CA
Office Assistant
01.2023 - 04.2024
Job overview
- Managed incoming and outgoing mail, including sorting, delivery, and pickup of packages.
- Organized filing system for documents such as invoices, contracts, and reports.
- Answered telephone inquiries from customers and vendors regarding office operations.
- Prepared correspondence using Microsoft Word and Outlook.
- Inputted data into computer systems in an accurate and timely manner.
- Performed general office duties such as photocopying, faxing, scanning documents.
- Processed customer orders by verifying payment information and preparing shipping labels.
- Managed daily office operations and maintained a clean and efficient workspace.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
- Maintained positive working relationship with fellow staff and management.
- Reviewed and approved vendor invoices.
- Broke down boxes for garbage and recycling.
Orthopedic And Sports MedicineHuntington Beach, CA
Medical Office Assistant
02.2022 - 12.2022
Job overview
- Greeted patients and visitors in a professional and friendly manner.
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Managed medical records using an electronic health record system.
- Prepared patient charts prior to each appointment.
- Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
- Scheduled appointments for patients via phone and in person.
- Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
- Answered telephones and directed calls to appropriate medical or administrative staff.
- Scheduled and confirmed patient appointments and consultations.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
Pizza HutHuntington Beach, CA
Shift Manager
09.2021 - 03.2022
Job overview
- Excellent customer service skills
- Count money and make bank deposits
- Investigate and resolve complaints regarding food quality, service, or accommodations
- Maintain food and equipment inventories, and keep inventory records
- Schedule staff hours and assign duties
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
- Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities
Mario's Mexican RestaurantHuntington Beach, CA
Hostess
06.2021 - 08.2021
Job overview
- Greet guests and seat them at tables or in waiting areas
- Provide guests with menus
- Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
- Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation
- Answer telephone calls and respond to inquiries or transfer calls
- Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed
Albertsons'Huntington Beach, CA
Cashier
01.2021 - 04.2021
Job overview
- Inspect dining and serving areas to ensure cleanliness and proper setup
- Take and prepare to-go orders
- Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service
- Operate cash registers to accept payments for food and beverages
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Assist customers by providing information and resolving their complaints
- Greet customers entering establishments
- Process merchandise returns and exchanges
- Stock shelves, and mark prices on shelves and items
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Calculate total payments received during a time period, and reconcile this with total sales
- Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items
- Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment
- Offer customers carry-out service at the completion of transactions
Education
San Antonio, TX
High School Diploma
05.2021
Skills
- Excellent customer service skills
- Data Entry
- Invoice Processing
- Call handling
- Dedicated Team Player
- Professional and mature
- Appointment Scheduling
- Resourceful
- Strong interpersonal skills
Timeline
Medical Office Assistant
Orthopedic And Sports Medicine
02.2022 - 12.2022
Shift Manager
Pizza Hut
09.2021 - 03.2022
Hostess
Mario's Mexican Restaurant
06.2021 - 08.2021
Cashier
Albertsons'
01.2021 - 04.2021
High School Diploma
Languages
Spanish
Native/ Bilingual
Overview
3
years of professional experience