I an out-going , organized High School student in a search of a part time job. Withholding a year of experience in customer service since working in Chick-fil-A. Passionate about learning new skills along with being a faster learner that can handle multiple skills.
Overview
1
1
year of professional experience
Work History
Chick-fil-A Front of House Worker
Richard Gonzales
11558 Bandera Rd San Antonio, TX 78250
07.2021 - 05.2022
Sought ways to go extra mile for customer service
Greeted customers politely and accurately took customer orders
Clean , stock, and restocked display cases and work stations
Maintained high standard customer care in high volume fast paced work environment
Communicated well with coworkers and managers
Handled cash and credit payments efficiently and quickly
Addressed customers questions and concerns
Developed and maintained courteous and effective working relationships
Demonstrated respect, friendliness and willingness to help wherever needed
Identified issues, analyzed information and provided solutions to problems
Host
Uniko Japanese House
San Antonio, FL
08.2023 - Present
Greeted guests upon arrival and provided them with menus.
Answered customer inquiries regarding the menu, restaurant services, and special promotions.
Took reservations over phone and in person.
Provided customers with accurate wait times and monitored waiting list.
Assisted servers in seating guests by escorting them to their tables.
Maintained cleanliness of lobby area, including wiping down tables and chairs.
Ensured compliance with health and safety regulations within the restaurant.
Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.