Camila Mendoza-Lara
Portland,Oregon
Summary
Professional with strong background in office administration, skilled in managing executive schedules, coordinating meetings, and maintaining organized workflows. Known for fostering team collaboration and delivering consistent results, adaptable to evolving business needs. Expertise in communication, problem-solving, and multitasking. Respected for reliability, efficiency, and proactive approach to overcoming challenges.
Personable Office Administrator with 3 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
6
6
years of professional experience
Work History
Executive Office Administrator
KOVA LLC
11.2021 - Current
- Contributed to organizational growth through strategic planning assistance, data analysis, and recommendations based on researched industry trends.
- Developed and maintained effective filing systems for easy retrieval of important documents, increasing operational efficiency.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Enhanced executive productivity by managing schedules, organizing events, and coordinating travel arrangements.
- Oversee the daily operations and strategic direction of a 20-person HVAC company serving the new construction, commercial, and residential sectors.
- Manage and coordinate teams across divisions, ensuring seamless project delivery and high-quality service.
- Conduct market research to understand customer needs, competitors, and industry trends, informing business strategies.
- Implement budgeting and cost control measures, enhancing profitability while maintaining operational efficiency.
- Streamline operations through process improvements, reducing project turnaround times and increasing productivity.
- Build and maintain strong client relationships, securing long-term contracts with commercial clients and driving consistent revenue growth.
- Lead hiring, training, and development of staff, improving employee retention and performance.
- Spearhead branding and promotional efforts, strengthening the company’s market presence.
- Introduce automation tools and business software to improve project tracking, customer management, and overall operational efficiency.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
- Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
- Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
Hospitality Team Member
Amaro's Table
03.2019 - 10.2022
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Answered customer questions about hours, seating, and menu information.
- Actively monitored restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere.
- Checked in with servers to confirm preparedness before seating customers.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Completed daily side work and opening and closing duties without fail.
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Education
High School Diploma -
Fort Vancouver High School
Vancouver, WA06-2021
Skills
- Organizational Leadership
- Office Management
- Document Preparation
- Executive Support
- Calendar Management
- Human Resources
- Expense Tracking
- Meeting Coordination
- Budget Administration
- Travel Arrangements
- File Organization
- Verbal Communication
- Database entry
- Telephone reception
- Operations Management
- Staff Management
- Scheduling
- Administrative Support
- Project Management
- Document Management
- Payroll
- Bookkeeping
- Workforce Management
- Hospitality and accommodation
- Scanning and copying
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
Accomplishments
- Achieved 300% year over year growth by introducing Service Titan, Slack and excel for organization, structure and bookkeeping tasks.
- Supervised team of 20 staff members.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Increased productivity 200% by implementing several process improvements.
Languages
Spanish
Native or Bilingual
Timeline
Executive Office Administrator
KOVA LLC
11.2021 - Current
Hospitality Team Member
Amaro's Table
03.2019 - 10.2022
High School Diploma -
Fort Vancouver High School
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