Front Desk Administrative Assistant
Prime care of Coral Gables
Coral Gables, Florida
02/13/23 - 02.2024
- Greeted and welcomed patients, answered inquiries, and directed them to the appropriate personnel both in person and through the phone.
- Scheduled and confirmed appointments everyday.
- Resolved patient issues and inquiries promptly, ensuring satisfaction and maintaining trust.
- Handled incoming calls and directed callers to appropriate department or employee.
- Confirmed Insurances are active and confirming co-pays and or co-insurances payments.
- Data entry, rescheduling, helping patients with questions or referral inquiries
