Camila Pallares
Chicago ,IL
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Bandol Mediterranean Brasserie Raw Bar
10.2022 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Inspected dishes and utensils for cleanliness.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Server
90 Miles Cuban Cafe
06.2021 - 10.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Education
MBA - Bussines
Midwestern Career College
Chicago, IL06.2026
Skills
- Food Running
- Beverage Preparation
- Daily specials memorization
- Table Bussing
- Safe Food Handling
- Food Delivery
- Table Setting
- Guest Seating
- Cash Handling
Certification
- Certified food handler and basset alcohol
Languages
Spanish
Native or Bilingual
Timeline
Server
Bandol Mediterranean Brasserie Raw Bar
10.2022 - Current
Server
90 Miles Cuban Cafe
06.2021 - 10.2022
- Certified food handler and basset alcohol
MBA - Bussines
Midwestern Career College
Similar Profiles
Kay WongKay Wong
Demi Chef at Merivale (Ash Street Cellar, Bar Topa, Bar Totti's, Bert's Bar & Brasserie)Demi Chef at Merivale (Ash Street Cellar, Bar Topa, Bar Totti's, Bert's Bar & Brasserie)
Seven PennySeven Penny
Server at Venteux Brasserie, Cafe & Oyster BarServer at Venteux Brasserie, Cafe & Oyster Bar
Jewell BridgesJewell Bridges
Server at L'albatros Brasserie + BarServer at L'albatros Brasserie + Bar