Camila Pemberty
Hollywood,FL
Summary
Hospitality professional with extensive experience in delivering outstanding guest service across various sectors, including retail, fitness, and education. Proficient in front-desk operations and effective communication, fostering welcoming environments for diverse clientele. Recognized for maintaining composure under pressure, addressing concerns with professionalism, and upholding high organizational standards. Dedicated to enhancing guest experiences and representing brands with efficiency and reliability.
Overview
5
5
years of professional experience
1
1
Certification
Work History
AfterCare Councelor
Franklin Academy Charter School
Pembroke Pines, Florida
11.2023 - Current
- Supervised and supported young students, fostering patience and strong communication skills.
- Created a safe environment where children felt comfortable and engaged.
- Assisted with homework and daily routines, ensuring parental communication and reassurance.
- Managed student groups effectively, demonstrating organization and conflict resolution capabilities.
Front Desk Receptionist
Jacked Nation
Medley, Florida
02.2023 - 01.2024
- Created positive first impressions by welcoming members with a friendly, service-oriented attitude.
- Managed check-ins and membership inquiries efficiently, ensuring accurate scheduling.
- Provided detailed information about classes and services to support informed member decisions.
- Maintained an organized front desk and lobby area, upholding high hospitality standards.
- Resolved member concerns professionally, prioritizing safety and exceptional customer care.
Brand Ambassador
American Eagle Outfitters, Inc
Hollywood, Florida
04.2021 - 02.2023
- Provided a warm, welcoming experience to every guest, ensuring they felt valued from the moment they arrived.
- Maintained a polished appearance and upheld brand standards, reflecting professionalism and reliability.
- Stayed calm and efficient during high-traffic moments, delivering consistent, attentive service.
- Resolved customer concerns with patience and courtesy, reinforcing strong guest-service skills.
Education
High School Diploma -
International Studies Academy
Hollywood, FL05-2022
Skills
- Guest service and communication
- Multitasking and front-desk coordination
- Scheduling and administrative support
- Calm and solution-focused under pressure
- Phone etiquette and client interaction
- Detail-oriented and organized
- Polished presentation with hospitality focus
Certification
CPR Certified
Timeline
AfterCare Councelor
Franklin Academy Charter School
11.2023 - Current
Front Desk Receptionist
Jacked Nation
02.2023 - 01.2024
Brand Ambassador
American Eagle Outfitters, Inc
04.2021 - 02.2023
High School Diploma -
International Studies Academy