Camila Perez
Payroll Clerk And H2A Supervisor. Customer Service And Client Services Associate.
Jupiter,FL
Summary
I am always willing to expand my knowledge and skills. I love to work and I love to learn.
Mainly experienced in the customer service/ hospitality industry since the start of my employment history.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Payroll Clerk and H2A Supervisor
Impact Staffing
Jupiter, FL
09.2018 - Current
- Initiated direct deposits and prepared manual checks for 300+ employees.
- Maintained payroll information by calculating, collecting and entering data.
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Processed new hire paperwork and documents.
- Improved employee satisfaction training other employees in correct payroll handling.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Verified timekeeping records and handled any discrepancies with employees.
Front Desk Receptionist
Embassy Suites By Hilton
Palm Beach Gardens, FL
06.2017 - 09.2018
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Explained details regarding property to acclimate patrons to resort environment.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Monitored office supplies by checking inventory and placing orders.
- Planned coverage needs and organized services to support incoming special events.
- Collected room deposits, fees and payments.
- Kept accounts in balance and ran daily reports to verify totals.
- Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
- Used internal software to process reservations, check-ins and check-outs.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Barista/Cashier Team Lead
Dunkin' Donuts
Jupiter, FL
12.2016 - 06.2017
- Quickly and accurately counted drawers at start and end of each shift.
- Interpreted and enforced operating instructions, procedures and safety rules.
- Restocked and organized merchandise in front lanes.
- Received and processed customer payments.
- Helped management develop employee improvement plans to motivate team members to higher levels of performance, skill and efficiency.
Education
High School Diploma -
Jupiter High School
Jupiter, FL 05.2018 - 05.2018
Agricultural Business And Management
Palm Beach State College
PGA 08.2019 - Current
Skills
Bilingual English and Spanish
Thoroughness
Team Player
Multitasking Abilities
Collaboration
Timeline
Agricultural Business And Management
Palm Beach State College
08.2019 - Current
Payroll Clerk and H2A Supervisor
Impact Staffing
09.2018 - Current
High School Diploma -
Jupiter High School
05.2018 - 05.2018
Front Desk Receptionist
Embassy Suites By Hilton
06.2017 - 09.2018
Barista/Cashier Team Lead
Dunkin' Donuts
12.2016 - 06.2017