Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Dos Caminos
02.2024 - 05.2024
Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Promoted repeat business through engaging conversations with guests, remembering preferences, and personalizing their experiences.
Restaurant Hostess
Filetto’s
05.2023 - 09.2023
Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
Cashier
Meat Farms
09.2022 - 01.2023
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Streamlined checkout process for increased efficiency and reduced waiting times.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Cashier
Dairy Queen Grill & Chill
08.2021 - 09.2021
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Education
No Degree - Forensic Psychology
John Jay College of Criminal Justice of The City University of New York
New York, NY
05.2027
High School Diploma -
Commack High School
Commack, NY
06.2023
Skills
Inventory Stocking
Customer service
Good teamwork
Sociable
Cash Handling
Time management skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Restaurant Hostess
Dos Caminos
02.2024 - 05.2024
Restaurant Hostess
Filetto’s
05.2023 - 09.2023
Cashier
Meat Farms
09.2022 - 01.2023
Cashier
Dairy Queen Grill & Chill
08.2021 - 09.2021
No Degree - Forensic Psychology
John Jay College of Criminal Justice of The City University of New York