Camila Quiroga
Dallas,TX
Summary
Results-oriented Adult Education Instructor dedicated to strengthening student knowledge, skills and judgment using innovative tools and responsive learning strategies. Actively evaluates student engagement and progress to evolve lesson plans and boost classroom productivity. Pushes technology-centered teaching methods to promote lesson interaction and inspire drive for independent learning.
Overview
4
4
years of professional experience
Work History
English Language Instructor
Cindy Zhou
Dallas, Texas
10.2021 - Current
- Developed student confidence though attentive instruction in real estate, applying positive reinforcement strategies.
- Prepared teaching materials to supplement standard curriculum, enhancing learning concepts and promoting student engagement.
- Provided support to student in understanding and improving sound and symbol relationships, spelling, punctuation, style and pronunciation with self-guided exercises.
- Produced and implemented exercises to help student to understand and improve sound and symbol relationships, spelling, punctuation, style and pronunciation.
- Improved student's social skills by creating confidence in their english language.
- Stressed importance of good study habits by encouraging students to create personalized study plans.
Real Estate Administrative Assistant
Cindy Zhou
Dallas, TX
07.2019 - 03.2020
- Coordinated appointments to show marketed properties.
- Assembled and deployed marketing collateral to promote properties and drive sales.
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Volunteered to help with special projects of varying degrees of complexity.
- Answered, responded to and transferred over 100 daily phone calls on multi-line phone system
Sales Associate
Kendra Scott
Plano, TX
11.2017 - 08.2019
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Translated in consultative sales approach to understand customer needs and recommend relevant offerings.
- Computed POS system to process sales, returns, online orders and gift card activations.
Customer Service Specialist
Bread Winners Cafe
Trophy Club, TX
11.2016 - 11.2017
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Complied with company policies and procedures by encouraging positive and effective work environment among all employees.
- Resolved concerns with products or services to help with retention and drive sales.
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
- Increased sales significantly by upselling higher-end products to customers.
- Developed customer service improvement initiatives that decreased customer wait times by 50%
Education
High School Diploma -
Hebron High School
Carrollton, TX05.2018
Skills
- Curriculum development
- Progress assessments
- Performance evaluation
- Relationship building
- Translation
- Sales trends
- Problem-solving skills
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Intelligence is the ability to adapt to change.
Stephen Hawking
Timeline
English Language Instructor
Cindy Zhou
10.2021 - Current
Real Estate Administrative Assistant
Cindy Zhou
07.2019 - 03.2020
Sales Associate
Kendra Scott
11.2017 - 08.2019
Customer Service Specialist
Bread Winners Cafe
11.2016 - 11.2017
High School Diploma -
Hebron High School
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