Camila Rivera

• Ensured compliance with all applicable laws, regulations, and policies.

Provided support during the annual budgeting process by gathering data from various departments.

• Analyzed financial data to identify potential areas of cost savings.
• Assisted with the preparation of annual budget reports and forecasts.
• Ensured timely payment of vendors and creditors through regular follow-ups.
• Maintained compliance with all applicable federal, state, local regulations regarding finance operations.
• Managed cash flows to optimize year-end tax benefits.
• Supervised month-end close processes and reconciled treasury transactions.
• Improved billing and month-end reporting processes.

• As a valuable member of the Healthfirst Care Management team, the Field Care Coordinator (FCC) is responsible for conducting local home visits for Healthfirst members primarily in Manhattan. During these care management visits, the FCC may perform a home environment assessment, administer health questionnaires, retrieve necessary documentation, and/or facilitate a video visit with a Healthfirst Care Manager or Clinical Eligibility Nurse to conduct other required assessments.
• Schedules and conducts multiple home visits per day (clustered in small geographic areas)
• Supports the Healthfirst clinical team members, including UAS nurses and Care Managers, by facilitating cross-cultural communications and interpreting the employee-to-member and member-to-employee conversation
• Responds to and, when needed, escalates member questions, as directed
• Properly documents findings in Healthfirst information systems
• Collaborates with other members of the clinical team (Care Managers, Care Coordinators, Clinical Eligibility Nurses, Medical Directors, etc.) to ensure member needs are prioritized and addressed
• Collects documents from members, including health care proxy agreements and other important member documents, and ensures they are routed to the appropriate recipient
• Additional duties as assigned

• Handled payment processing and provided customers with receipts and proper bills and change.
• Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
• Received incoming calls and coordinated with staff to fulfill customer requests.
• Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
• Explained policies and procedures to visitors.
• Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
• Scheduled appointments and maintained and updated appointment calendars.
• Updated patient and insurance data and input changes into company computer system.
• Verified that patients had proper insurance coverage prior to procedures or appointment scheduling.
• Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
• Navigated through multiple online systems to obtain documentation.
• Adhered to HIPAA requirements to safeguard patient confidentiality.
• Transmitted medical records and other correspondence by mail, e-mail, or fax.
• Consulted with specialists and referred patients for more advanced support based on individual needs.
• Prepared patients and administered basic eye exam tests.
• Obtained and recorded patient medical history and operated ophthalmic equipment.
• Sent patient prescriptions to pharmacies and scheduled future appointments.
• Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
• Supported optometrist with vision screenings and exams by prepping rooms with medical instruments.
• Cleaned and performed minor maintenance on examination equipment and glasses.

• Responsibly watched children while parents were out.
• Monitored children's safety and well-being to prevent accidents and falls.
• Cared for children of various ages and assisted with feeding, dressing and daily activities.
• Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
• Participated in hands-on learning activities with children incorporating art.
• Cooked nutritious meals to promote healthy diet and nutrition.
• Regulated children's schedules to balance rest, learning and play.
• Monitored indoor and outdoor playtime by guiding activities while watching for dangers.

• Operated cash register or POS system to receive payment by cash, check and credit card.
• Accepted cash and credit card payments, issued receipts and provided change.
• Answered customer questions and provided store information.
• Kept customer and food preparation areas clean and well-organized.
• Served orders to customers at windows, counters and tables.
• Made and served coffee, tea and fountain drinks.
• Promoted food items, beverages and desserts to increase sales.

• Supported school director and teaching staff by greeting visitors, taking messages, responding to emails and completing clerical tasks.
• Handled confidential information regarding students carefully and with discretion.
• Assisted parents seeking homework assignments for absent children.
• Assisted with routine projects by typing, calculating and coordinating documents or spreadsheets.
• Utilized computer software to type and prepare drafts or finished documents.
• Tutored students one-on-one to help progress through program.
• Established positive relationships with students, parents, fellow teachers and school administrators.