Camila Saiz
Paterson,NJ
Summary
Diligent server with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking skills and attention, ensuring a seamless experience.
Overview
3
3
years of professional experience
Work History
Server
Jalapeño Mexican Gill
08.2024 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Server
Noches De Colombia Elizabeth
02.2024 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Server
La Fortaleza
02.2023 - 12.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Server
Marigol
02.2022 - 01.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Education
Associate of Science - Industrial Engineering
Passaic County Community College
Paterson, NJTécnica En Technique in Storage Processes - Technique in Storage Processes
Uniminuto
Bogota, Colombia04-2018
High School Diploma -
Minuto De Dios
Bogota, Colombia11-2017
Skills
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Menu memorization
- Service prioritization
- Team collaboration
- Sales expertise
- Sales techniques
- Quality control
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Jalapeño Mexican Gill
08.2024 - 11.2024
Server
Noches De Colombia Elizabeth
02.2024 - 08.2024
Server
La Fortaleza
02.2023 - 12.2023
Server
Marigol
02.2022 - 01.2023
Associate of Science - Industrial Engineering
Passaic County Community College
Técnica En Technique in Storage Processes - Technique in Storage Processes
Uniminuto
High School Diploma -
Minuto De Dios
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