Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Camila Torres

Camila Torres

Richmond,CA

Summary

Hardworking employee enthusiastic about learning the Sales field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

3
3
years of professional experience

Work History

Sales Coordinator

Embassy Suites
03.2024 - Current
  • Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
  • Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
  • Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
  • Streamlined sales processes for improved efficiency and customer satisfaction.
  • Cultivated long-lasting relationships with existing clients by providing ongoing support throughout the post-sales process.
  • Followed established procedures to enter and process data correctly.

Banquet Server

Marriott
06.2023 - Current
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Handled food and beverage orders for up to 500 guests, delivering prompt and friendly service.

Front Desk Agent

Embassy Suites
06.2023 - 03.2024
  • Collected room deposits, fees, and payments.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring seamless experience for all guests.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.
  • Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.

Front Desk Agent

Marriott
03.2022 - 06.2023
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Collected room deposits, fees, and payments..
  • Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.

Sales Associate Specialist

Nordstrom
12.2021 - 06.2022
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
  • Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
  • Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.

Sales Floor Associate

H&M Hennes & Mauritz
05.2021 - 12.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Assisted in inventory management, conducting regular counts and restocking merchandise as needed.

Education

GED -

Jefferson Adult Education Division
Daly City, CA
08.2019

Skills

  • Customer Communication
  • Data Entry
  • Goals and performance
  • Strong enthusiasm
  • Exceptional leader
  • Analytical Thinking
  • Complex Problem-Solving
  • Sales closing
  • Cross-selling techniques
  • Lead Generation
  • Customer Relationship Building
  • Sales Development

Languages

Spanish
Native or Bilingual

Timeline

Sales Coordinator

Embassy Suites
03.2024 - Current

Banquet Server

Marriott
06.2023 - Current

Front Desk Agent

Embassy Suites
06.2023 - 03.2024

Front Desk Agent

Marriott
03.2022 - 06.2023

Sales Associate Specialist

Nordstrom
12.2021 - 06.2022

Sales Floor Associate

H&M Hennes & Mauritz
05.2021 - 12.2021

GED -

Jefferson Adult Education Division

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Camila Torres