Summary
Overview
Work History
Education
Skills
Timeline
Generic

Camila Zepeda

Customer Service Associate
Tonopah

Summary

Highly motivated and disciplined professional with a strong foundation in leadership and teamwork. Known for delivering exceptional customer service by building rapport, understanding client needs, and providing tailored solutions. Self-driven and results-oriented, with a proven ability to stay focused, organized, and effective under pressure. Dedicated to exceeding sales goals while maintaining professionalism and a positive customer experience.

Overview

4
4
years of professional experience
1
1
Language

Work History

Construction Management Assistant

Sky View Roofing
01.2023 - Current
  • Strengthened client relationships through proactive communication about project status updates, milestones achieved, or changes needed.
  • Improved project efficiency by assisting in the development and implementation of construction management plans.
  • Coordinated work of multiple contractors.
  • Contributed to safe working environments through strict adherence to safety guidelines and participation in safety training sessions.

Stocker/Customer Service

Walmart
01.2022 - 12.2023

Maintained effective team member communication.

  • Answered customer questions and provided detailed product information.
  • Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day's business.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.

Cashier/Food Prep

Burger King
05.2021 - 11.2022
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

High School Diploma -

Independence High School
Glendale, United States
05.2001 -

Skills

  • Customer Service
  • Sales
  • Self Driven
  • Disciplined
  • Time Management
  • Adaptability and problem-solving
  • Data-driven decision making
  • Risk management and mitigation
  • Word
  • CRM Software

Timeline

Construction Management Assistant

Sky View Roofing
01.2023 - Current

Stocker/Customer Service

Walmart
01.2022 - 12.2023

Cashier/Food Prep

Burger King
05.2021 - 11.2022

High School Diploma -

Independence High School
05.2001 -
Camila ZepedaCustomer Service Associate
Profile made at Zety.com