A collaborative team player with broad experiences across various animal care settings since 2010. I work hard to strengthen the human-animal bond. While also providing gold-standard care and customer service. Excellent with juggling multiple tasks while maintaining attention to detail and friendliness under pressure.
Overview
2
2
Certifications
4
4
Years as a Nonprofessional
7
7
Years as a Professional
Work History
Certified Veterinary Technician
Emergency Pet Hospital Of Collier County
01.2021 - Current
Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
Reduced patient complications by closely monitoring vital signs, lab results, and overall health status.
Improved patient outcomes by providing timely and accurate emergency care to critically ill animals.
Enhanced clinic efficiency with thorough documentation of patient histories, treatments, and progress.
Expanded veterinary technician skills through continuing education courses and hands-on training sessions.
Prepared surgical suites, ensuring proper sterilization of equipment and adherence to aseptic techniques.
Administered medications as prescribed by veterinarians for optimal patient recovery rates.
Supported veterinarians in conducting emergency surgeries on various species with precision and accuracy.
Facilitated client understanding of discharge instructions for at-home pet care following medical procedures or hospitalizations.
Developed trusting relationships with clients through empathetic communication and support during difficult decisions regarding their pets'' health statuses.
Adapted effectively to fast-paced working environments requiring critical thinking and problem-solving skills in high-pressure situations.
Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
Obtained patient history from owners and performed physical examinations.
Prepared, sterilized and maintained medical instruments and equipment.
Veterinary Technician Supervisor
Banfield Pet Hospital
11.2019 - 01.2021
Streamlined workflow through efficient delegation of tasks among veterinary technicians, enhancing overall clinic productivity.
Developed comprehensive training programs for new hires, ensuring skillful and knowledgeable staff members.
Enhanced client satisfaction by establishing strong relationships with pet owners, providing thorough education on preventive care and medical treatments.
Reduced clinic costs by effectively managing inventory and supplies, ensuring optimal utilization of resources.
Promoted a culture of continuous improvement by actively participating in continuing education opportunities relevant to the field of veterinary medicine.
Ensured patient safety during anesthesia administration by closely monitoring vital signs throughout procedures.
Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
Performed dental cleanings and extractions under the supervision of a veterinarian, promoting improved oral health for patients.
Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
Veterinary Technician
Animal Oasis Veterinary Hospital
09.2018 - 09.2019
Enhanced client satisfaction by providing compassionate care for pets during their appointments.
Reduced errors in diagnostic testing by maintaining up-to-date knowledge on veterinary practices and techniques.
Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
Increased clinic efficiency by organizing supplies inventory management systems for easy access during appointments or surgeries.
Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
Veterinary Receptionist/Veterinary Assistant
Eastside Animal Clinic
12.2017 - 06.2018
Enhanced client satisfaction by efficiently scheduling appointments and managing patient records.
Streamlined office operations for increased efficiency by organizing files and maintaining a clean reception area.
Improved client retention by providing exceptional customer service to pet owners in person and over the phone.
Assisted veterinarians in providing timely care to patients through effective communication and coordination of services.
Increased accuracy of medical records by diligently updating patient information during each visit.
Contributed to positive work environment through excellent teamwork and collaboration with staff members.
Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
Barista Shift Lead
Barnes And Noble Cafe
04.2013 - 11.2017
Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
Collaborated effectively with team members to maintain a harmonious work environment and smooth shift transitions.
Mentored new hires, sharing knowledge and expertise to ensure their success as baristas.
Implemented creative solutions for resolving customer complaints, resulting in higher customer retention rates.
Supported store management in achieving sales targets through active promotion of loyalty programs and special events.
Provided constructive feedback on store operations to management for continuous improvement initiatives.
Promoted a safe work environment by adhering to health department regulations and company safety guidelines at all times.
Assistant Resort Manager
Pet Paradise Resort
05.2015 - 02.2016
Streamlined resort operations by implementing efficient scheduling and staff management strategies.
Monitored guest feedback closely, making necessary adjustments to meet their expectations consistently.
Fostered a positive work environment through effective communication and team-building initiatives.
Conducted thorough intake assessments for new clients, gathering important information on pet temperament, medical history, and preferences.
Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
Streamlined check-in/check-out processes for clients, providing efficient service while maintaining thorough documentation of pet stays.