Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Camile Dorsey

Sacramento ,CA

Summary

Adaptive and dedicated customer service professional with exceptional communication skills, conflict resolution abilities, and a strong desire to drive customer satisfaction and professional growth. Committed to providing outstanding support, effectively addressing customer concerns, and delivering solutions that align with company goals. Excited to contribute to a dynamic team.

Overview

3
3
years of professional experience

Work History

Front Desk Representative

Gurnick Academy of Medical Arts
04.2024 - Current
  • Answer phone calls and transfer to designated departments.
  • Receive calls from individuals interested Gurnick programs and inform them of the minimum entrance requirements the program.
  • Gathering and verifying contact information for entry into LSQ with precision.
  • Utilize effective communication skills to ensure contact information is entered accurately.
  • Organize and schedule pickups of checks on a weekly basis for dispatching to corporate.
  • Support the Campus Director with the maintenance and care of campus equipment and facilities.
  • Place monthly orders for office and school inventory.
  • Handle campus opening and closing procedures.
  • Leverage Google Calendar to manage tasks effectively and stay informed about upcoming events.

Frontline Cashier

Sam's Club
03.2024 - 05.2024
  • Processed and managed membership payment operations efficiently.
  • Confirmed correct listing of sale prices.
  • Managed transactions through point-of-sale system.
  • Completed return transactions accurately.

Manager on Duty

DD's Discounts
07.2022 - 11.2023
  • Maintain orderliness of daily binder documents.
  • Handled incoming calls to resolve questions.
  • Secured funds by overseeing safe key usage.
  • Coordinated associate break schedules.
  • Handled client concerns professionally.

Education

High School Diploma -

Delta Charter Online
Tracy, CA
05-2022

Skills

  • Front Desk Management
  • Product Knowledge
  • Conflict Resolution
  • Time Management
  • Active Listening
  • Phone Etiquette
  • Organizational Skills
  • Data Entry
  • Multitasking
  • Problem Solving
  • Patience

Awards

Employee of The Month, 10/01/23

Timeline

Front Desk Representative

Gurnick Academy of Medical Arts
04.2024 - Current

Frontline Cashier

Sam's Club
03.2024 - 05.2024

Manager on Duty

DD's Discounts
07.2022 - 11.2023

High School Diploma -

Delta Charter Online

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Camile Dorsey