Summary
Overview
Work History
Education
Skills
Timeline
Generic

Camile Smith

Grand Prairie,TX

Summary

Dynamic Assistant Community Manager with proven expertise at Avenue5 Residential in payment processing and property management. Skilled in enhancing resident satisfaction and retention through effective communication and strategic marketing initiatives. Adept at financial reporting and maintaining accurate records, ensuring compliance with regulations while fostering a positive community environment.

Offering strong foundation in customer service and community engagement, eager to learn and grow within this role. Brings understanding of property management basics and ability to coordinate events effectively. Ready to use and develop communication and organizational skills in Community Manager role.

Developed key transferable skills in dynamic community-oriented environment, including effective communication and event coordination. Demonstrated ability to manage resident relations and foster positive community atmosphere. Seeking to transition into new field where these skills can drive meaningful contributions.

Overview

3
3
years of professional experience

Work History

Assistant Community Manager

Avenue5 Residential
02.2025 - Current
  • Assist with leasing and marketing: greet prospective residents, show units, process applications, lease renewals, and move‑ins/move‑outs.
  • Maintain resident lifecycle tasks, including renewals and retention efforts, ensuring good resident relations.
  • Handle rent collection, accounts receivable, posting payments, preparing bank deposits, and managing delinquent accounts.
  • Prepare, track, and report on financial and leasing data: daily/weekly/monthly reports.
  • Audit resident files and lease agreements for accuracy, monitor expiration dates, notices, etc.
  • Assist with maintenance oversight: inspect property and grounds, coordinate work orders, ensure performance and vendor/supplier contracts are fulfilled.
  • Support the Community Manager in administrative tasks: correspondence, notices, recordkeeping, office operations.
  • Enforce company policies and procedures, compliance with Fair Housing, health & safety, etc.
  • Step in for the Community/Property Manager in their absence to supervise staff and property operations.
  • Participate in resident satisfaction efforts: address complaints, resolve issues, follow up.

Assistant Community Manager

Dayrise Residential
03.2024 - 01.2025
  • Assist with leasing activities: conduct property tours, process rental applications, prepare leases, and execute move‑ins/move‑outs.
  • Handle resident relations: respond to resident inquiries, complaints, concerns; maintain positive and professional resident experience.
  • Rent collections and financial tasks: collect rent, post payments, follow up on delinquencies, prepare bank deposits, maintain accurate ledgers and financial records.
  • Renewals & retention: help manage lease renewals, resident retention programs, and follow‑up on lease expiration.
  • Budget and reporting: support in preparing monthly/weekly financial reports, occupancy reports, budget oversight, and assist in recommending pricing or rent strategies.
  • Marketing and traffic: help with marketing plans, follow up with prospective residents, generate traffic leads, monitor prospects to lease conversions.
  • Property appearance and maintenance oversight: walk property regularly, ensure make‑ready units meet standards, monitor work orders, inspect completed maintenance, follow up on resident satisfaction with repairs.

Community Manager

Alta Services, Inc
01.2023 - 02.2024
  • Financial & Budget Management
    • Develop, monitor, and manage the community’s annual budget, including forecasting revenue and expenses.
    • Ensure timely collection of rents, fees, and other charges; manage delinquency processes.
    • Approve vendor invoices, manage payables, ensure proper coding and reconciliation.
    • Prepare, review, and present financial reports (monthly, quarterly) for ownership or Alta leadership.
  • Leasing, Marketing, & Occupancy Growth
    • Establish lease rates in line with market conditions and Alta criteria.
    • Oversee leasing operations: show units, process applications, execute leases and renewals.
    • Develop & implement marketing and resident retention strategies to maintain or increase occupancy.
    • Monitor competitor properties, market trends, and adjust strategies accordingly.
  • Resident Relations & Retention
    • Ensure high standards of customer service; respond promptly to resident issues, complaints, and requests.
    • Foster a community environment through events, communications, and feedback mechanisms.
    • Ensure renewals are handled effectively to retain quality residents.
  • Property Maintenance & Physical Standards
    • Oversee maintenance of units, common areas, landscaping, amenities; ensure compliance with health, safety, and quality standards.
    • Coordinate regular property inspections, make‑ready turnovers, preventative maintenance, and capital improvement projects.
    • Maintain vendor relationships; select, contract, supervise service providers and ensure quality & timeliness.
  • Staff Leadership & Development
    • Hire, train, supervise, evaluate, and mentor on‑site staff (leasing agents, maintenance technicians, custodial, etc.).
    • Establish performance expectations; monitor staff performance; provide coaching and corrective action as needed.
    • Ensure staff follow Alta’s policies, procedures, safety standards, and are compliant with Fair Housing and other regulations.
  • Compliance, Safety & Risk Management
    • Ensure the property complies with all local, state, federal laws and ordinances (Fair Housing, ADA, building codes, lease laws, etc.).
    • Oversee safety programs: emergency preparedness, safety inspections, security protocols.
    • Manage risk related issues: insurance, liability, resident & staff safety.
  • Owner / Stakeholder Relations & Reporting
    • Serve as primary liaison to property owner(s), Alta leadership, vendors, and community stakeholders.
    • Prepare and present regular updates on financial performance, occupancy levels, maintenance status, and any major issues.
    • Ensure transparency, good communication, and alignment with stakeholder expectations

Education

Some College (No Degree) - Criminal Justice

Tyler Junior College
Troup, TX

Skills

  • Payment processing
  • Property management
  • Records and database administration
  • Website management

Timeline

Assistant Community Manager

Avenue5 Residential
02.2025 - Current

Assistant Community Manager

Dayrise Residential
03.2024 - 01.2025

Community Manager

Alta Services, Inc
01.2023 - 02.2024

Some College (No Degree) - Criminal Justice

Tyler Junior College

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