Camilia Harris

• Delivered exceptional customer service, resolving inquiries and enhancing satisfaction levels.
• Managed inventory systems, ensuring accurate stock levels and timely replenishment.
• Trained new associates on product knowledge and sales techniques, fostering team performance.
• Developed promotional displays to drive product visibility and increase sales engagement.
• Collaborated with management to implement process improvements, enhancing operational efficiency.
• Provided exceptional customer service to enhance client satisfaction and loyalty.
• Collaborated with cross-functional teams to streamline processes and improve service delivery.
• Managed account information updates, maintaining accuracy in customer records and communication logs.
• Implemented feedback mechanisms to gather insights for continuous improvement in service quality.
• Answered in-depth questions about company offerings, service policies and benefits of each plan.
• Navigated multiple computer systems expertly to handle customers' sales and service needs.
• Troubleshot sales and service operations to increase profitability and bring positive organizational change.
• Managed accounts receivable worth Millions in monthly revenue, diligently staying on top of payment requests to keep aging low.
• Handled sales paperwork and payments with high degree of accuracy to minimize recordkeeping errors.

• Collaborated with internal departments to verify customer satisfaction and order accuracy.
• Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
• Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
• Reviewed order data to verify transactions and shipping dates.
• Data entry for phosphate(wetrock domestics, unit and port trains, minor raw, sulfur and warehouse) on a day to day basis.
• My responsibilities include processing and entering inventory into OIS nd SAP.

• My responsibilities included checking in and out drivers, scheduling loads on an average day 40-70 transactions.
• Answering and responding to all emails and call regarding the 1 st shift operations.
• Overall trucking and pallet movements for the company estimated about 4700 pallet movement per shift averaging about $25- $30k per shift.
• Completed basic mathematical calculations to check weights and dimensions of shipments.
• Received incoming shipments, compared contents against associated records and transmitted to proper department.

Coordination

• Inspected incoming and outgoing shipments to identify discrepancies with records.
• Requisitioned new supplies and maintained storage areas for smooth department operations.
• Handled day-to-day shipping and receiving overseeing more than 300 packages per day.
• Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
• Managed day-to-day operations of warehouse to keep everything running smoothly.
• Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
• Processed incoming shipments upon package receipt by scanning boxes and envelopes and using SARAH to update system.