Cami Herron
Thousand Oaks,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Operations Manager
Bonibi
08.2022 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Server
Farmers Table
01.2021 - 07.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Shift Lead
Vitality Tap
12.2020 - 12.2021
- Helped store management meet standards of service and quality in daily operations.
- Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
- Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Education
Communications
University of Arizona
Tucson, AZCommunications
San Diego Mesa College
San Diego, CASkills
- Strong leadership and management skills with the ability to motivate and inspire teams
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and challenges
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with team members
- Client Relationships
Timeline
Operations Manager
Bonibi
08.2022 - Current
Server
Farmers Table
01.2021 - 07.2022
Shift Lead
Vitality Tap
12.2020 - 12.2021
Communications
University of Arizona
Communications
San Diego Mesa College
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