Camilia Smith
Columbia,South Carolina
Summary
As an upbeat and customer-focused Sales Associate with 5 years of experience in retail environments, I have learned the value of delivering a memorable guest experience through welcoming interactions and extensive product knowledge. I am also a collaborative healthcare management professional with experience in various healthcare organizations, seeking new opportunities for professional growth and development.
Overview
3
3
years of professional experience
Work History
Sales Associate
Belk Department Store
Columbia, SC
10.2023 - Current
- Conducted inventories on a regular basis to track stock levels.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Adhered to company initiatives and achieved established goals.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Cleaned shelves, counters and tables to maintain organized store.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Engaged customers in friendly, professional dialogue to determine needs.
- Used technology resources to assist customers in locating and selecting items.
Service Coordinator Supervisor
MUSC
Columbia, SC
07.2021 - 12.2023
- Consulted with staff on resolution of complex service issues.
- Resolved escalated customer complaints in a professional manner.
- Established and maintained relationships to meet community needs and avoid service duplication.
- Communicated with customers upon service completion to answer final questions and determine level of customer satisfaction.
- First level management in out-patient office
- Manage supply inventories and order all supplies
- Implemented referral process for all offices
- Established clear communication channels between departments for efficient workflow processes.
- Toggled between multiple systems and databases to look up information and update records.
Education
Bachelor of Science - Health Administration
Bryant And Stratton College
Rochester, NY06-2017
Skills
- Microsoft word
- Client Account Management
- Business Development
- Contract Preparation
- Time Management
- Leadership, coaching and mentoring
- Teamwork and Collaboration
- Store Opening and Closing
- Listening Skills
References
References available upon request.
Timeline
Sales Associate
Belk Department Store
10.2023 - Current
Service Coordinator Supervisor
MUSC
07.2021 - 12.2023
Bachelor of Science - Health Administration
Bryant And Stratton College
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