Camilia Smith
Charlotte,NC
Summary
Results-driven Service Coordinator with solid background in coordinating and managing service operations. Possessing proven track record in effective scheduling, dispatching personnel and managing inventory for optimal performance and customer satisfaction. Highly organized, team-oriented professional with exceptional communication skills.
Overview
5
5
years of professional experience
Work History
Sales Associate
Belk Department Store
08.2019 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Service Coordinator Supervisor
MUSC
07.2021 - 12.2023
- Registration and demographic verification
- Managed Referrals
- First level management in out-patient office
- Implemented referral process for all offices
- Established clear communication channels between departments for efficient workflow processes.
- Toggled between multiple systems and databases to look up information and update records.
- Monitored email and phone communication to provide prompt responses and solutions.
- Demonstrated proficiency with Electronic Medical Records (EMR)
Education
Bachelor of Science - Health Administration
Bryant And Stratton College
06-2017
Associate of Applied Science - Medical Assistant
Bryant And Stratton College
06-1999
Skills
- Microsoft word
- Client Account Management
- Business Development
- Data Entry
- Inventory Control
- Positive and Professional
- Time Management
- Leadership, coaching and mentoring
- Teamwork and Collaboration
- Store Opening and Closing
- Listening Skills
Timeline
Service Coordinator Supervisor
MUSC
07.2021 - 12.2023
Sales Associate
Belk Department Store
08.2019 - Current
Bachelor of Science - Health Administration
Bryant And Stratton College
Associate of Applied Science - Medical Assistant
Bryant And Stratton College
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