Hello, My name is Camill Dearman I am 26 years old born and raised in Dallas, TX. I am hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Automotive Sales Associate
Walmart
Mesquite, TX
02.2024 - Current
Coordinated with vendors for parts ordering, repairs or maintenance services needed by customers.
Worked with management to quickly replenish low or out-of-stock items..
Implemented store visual standards with proper product placement and advertisement displays.
Picked up boxes and related trash from sales floor.
Developed relationships with customers to promote repeat business opportunities.
Lifting 25 to 50 lbs through out the day
Call Center Representative
NextGen Call
05.2021 - 11.2023
Online chat with customers, organization, remain professional, answering calls, answering questions and always give quality customer service.
Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Built and maintained productive relationships with employees.
Maintained client accounts by obtaining, recording and updating personal and financial information.
Remained aware of surroundings and secured cash to minimize loss potential.
Word, Excel, Access and PowerPoint
Developed customer relationships and ensured satisfaction with services.
Provided customer service to clients through phone and email communication.
Attended regular training sessions on updates and changes within the industry or organization.
Patient Treatment Coordinator
Monarch Dental
Grand Prairie, TX
08.2022 - 10.2023
Schedule patient treatment appointment; reschedule patient that miss their appointment
Manage the Doctor and hygiene schedule to achieve monthly goals
Verifying all treatment paperwork including consent form, policy form and exit paperwork
Complete pre authorization
Answer and returning incoming calling from patient on 12 line phone system
Assist patient with financial arrangement for treatment
Adhere to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient’s records
Completed insurance verifications and claim forms for patient intake and processing.
Working with Dexis, Openbook, CareCredit and QSI
Provided education to patients about their treatment plan, medications and follow-up care instructions.
Daycare Worker
ABC Daycare
Allen, TX
05.2022 - 08.2022
Established good relationships with families through open communication about their child's progress.
Engaged children in creative play activities such as art projects, music time, story time.
Participated in field trips with the daycare group to provide additional learning opportunities for the kids.
Communicated regularly with parents regarding their child's progress or concerns.
Encouraged positive behavior by providing praise and reinforcement of desired behaviors.
Developed age-appropriate curriculums to meet the individual needs of each child.
Implemented positive discipline techniques when necessary while maintaining a respectful attitude towards students.
Pharmacy Technician Trainee
Walgreens
08.2018 - 04.2021
Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Verified prescriptions and drug labels, documents and packages.
Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
Prepared prescription transfers to other pharmacies.
Transmitted claims to insurance companies for payment and reconciled EOBs.
Entered prescription information into computer databases.
Operated cash registers to accept payments from customers.
Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
Maintained patient profiles and medication records.
Human Resource Assistant, Front Desk
Navarro College
Corsicana, TX
01.2016 - 05.2018
Created, organized and maintained student personnel files to keep sensitive data secure.
Scheduled appointments, meetings and conferences with student to discuss and mitigate personnel issues.
Received incoming calls and coordinated with staff to fulfill student requests.
Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
Completed basic bookkeeping and document filing.
Signed for packages, recorded deliveries and distributed to personnel.
Education
Some College (No Degree) - Nursing Assistance
Arlington Career Institute
Grand Prairie, TX
08.2023
Associate of Science - General Studies Science
NAVARRO COLLEGE
Corsicana, TX
05.2022
High School Diploma -
MESQUITE
HIGH
05.2015
Skills
GREAT CUSTOMER SERVICE
QUICK WITH HANDS
ORGANIZE WORKER
KNOWLEDGE OF MEDICAL TERMINOLOGY
KNOWLEDGE OF PHARMACEUTICAL MEDICATION
HIPAA Compliance
APPOINTMENT SCHEDULING
PAYMENT COLLECTION
FILING AND RECORDKEEPING
HELPFUL AND SERVICE-ORIENTED
ADVANCED IN MS EXCEL, MS WORD, MS POWERPOINT and MS ACCESS
ADVANCED in GOOGLE DOC, GOOGLE SHEET AND GOOGLE SLIDE