Camill Parker-Best
Brooklyn,NY
Summary
Accomplished professional with expertise in document preparation and organizational mastery, honed with over 10 years of a proven track record in enhancing communication and fostering positive relationships. Adept at managing schedules and coordinating travel itineraries, ensuring efficiency and discretion. Recognized for problem-solving skills and anticipation, driving improvements in client satisfaction by 20%. Knowledgeable Assistant proformance with an ability to manage complex schedules and streamline office processes. Successfully coordinated meetings, travel arrangements, and various administrative tasks. Demonstrated strong, and effective communication to support senior executives.
Overview
16
16
years of professional experience
Work History
Personal Administrative Assistant
CK Williams
01.2024 - Current
- Supported daily administrative tasks, ensuring effective communication.
- Managed scheduling for meetings, delivery coordnation to optimize time and resources.
- Assisted in preparing reports and time sheets, enhancing clarity and professionalism of materials.
- Maintained organized filing systems, also providing document efficiency and accuracy.
Home Support Worker
Heart to Heart Home Care Agency
07.2023 - 04.2024
- Assisted clients with daily living activities, promoting independence and enhancing quality of life. implementing a personalized care plans based on clients needs and preferences
- Provided companionship and emotional support, fostering a positive relationships with clients.
- Coordinated transportation for work, appointments, and ensuring timely access to healthcare services.
- Collaborated with family members to address concerns and improve care strategies, relaying messages to care physicians when needed
Customer Service Executive
Onesupport
11.2020 - 05.2023
- Acted as the first point of contact for client's inquiries, providing a calm, and solutions-focused service across a high volume of customer interactions.
- Maintained a detailed records of client's communication, concerns and resolutions, ensuring accuracy and full visibility across departments.
- Escalated complex issues strategically, liaising with internal teams to guarantee timely and appropriate follow-through.
- Applied service credits and processed billing adjustments with a high degree of accuracy and discretion.
- Demonstrated strong time management by resolving the client's concerns efficiently before ending or transferring calls.
Receptionist Administrator
Rite Choice Family Care
11.2017 - 03.2020
- Greeted clients and visitors with warmth and professionalism, creating a welcoming environment while managing daily front-desk operations.
- Coordinated care provider's calendars to ensure smooth daily flow and timely service based on clients needs.
- Maintained accurate records of staff hours, supported payroll tracking when needed, and communicated with management regarding timekeeping discrepancies or updates.
- Monitored and updated clients intake forms, health records and service logs, ensuring all documentation were current, confidential, and properly filed away.
- Responded to phone calls and inquiries with care and efficiency. Routing messages to appropriate staff and following up to ensure client needs were being met.
Receptionist Intern
Infinity HomeCare
07.2009 - 06.2012
- Managed front desk operations, welcoming visitors and directing them to appropriate personnel.
- Scheduled and confirmed patient appointments, and consultations with attention to confidentiality.
- Greeted and directed visitors with professionalism and warmth, ensuring a smooth front-desk experience for all stakeholders.
- Conducted patient intake, managed documentation, and maintained organized records for the care team.
- Coordinated local travel for clients, managed correspondence, and supported both administrative and care teams with daily operations.
Education
High School Diploma -
Penn Wood High School
Lansdowne, PA06-2009
Skills
- Document preparation, Proofreading, Communication and Correspondence,
- Calendar Schedule Management, Travel-Itinerary Coordination
- Microsoft word, and Tech Proficiency
- Discretion and confidentiality
- Interpersonal
- Problem-solving, anticipation
- Organizational mastery
Timeline
Personal Administrative Assistant
CK Williams
01.2024 - Current
Home Support Worker
Heart to Heart Home Care Agency
07.2023 - 04.2024
Customer Service Executive
Onesupport
11.2020 - 05.2023
Receptionist Administrator
Rite Choice Family Care
11.2017 - 03.2020
Receptionist Intern
Infinity HomeCare
07.2009 - 06.2012
High School Diploma -
Penn Wood High School
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