Camilla Atkinson

Work History

Body Piercer

Individual Entrepreneur

03.2019 - Current

Trained apprentice piercers on proper techniques and safety protocols, fostering a supportive learning environment.
Delivered exceptional customer experiences by carefully listening to client needs, upholding strict safety protocols, and demonstrating expert technique.
Collaborated with other body artists in the studio to create custom designs, broadening our services to attract new clientele.
Helped organize promotional events at the studio to increase brand awareness and attract new customers.
Participated in industry conferences and workshops, staying current on best practices and trends within the body piercing community.
Consistently maintained compliance with all local health regulations while performing professional body piercings at the highest standard of cleanliness.
Collaborated with colleagues on cross-promotion initiatives between tattooing and body piercing services for increased business growth opportunities.
Managed appointment scheduling efficiently while accommodating walk-ins when possible to maximize daily revenue generation.
Sought feedback from clients after their piercing experience, allowing us to continuously improve upon our services and maintain high levels of customer satisfaction.
Monitored inventory levels of supplies such as needles, gloves, disinfectants, ensuring that we never ran out during peak hours or busy seasons.
Maintained detailed records of each client''s procedure, allowing for accurate tracking of piercing history and improved customer service.
Conducted routine equipment maintenance checks to ensure optimal performance levels during every procedure.
Assisted in the selection and ordering of high-quality jewelry inventory, ensuring access to an extensive range of options for clients.
Established a welcoming atmosphere within the studio by keeping it clean, organized, and displaying our portfolio proudly.
Ensured a safe and sterile environment for piercing procedures, resulting in zero infection incidents during my tenure.
Implemented creative marketing strategies to increase brand awareness on social media platforms, attracting new customers.
Developed strong rapport with clients through clear communication and a friendly demeanor, building a loyal customer base.
Polished and sterilized all tools and equipment with an autoclave, ensuring a safe environment for clients.
Enhanced client satisfaction by providing personalized consultations and recommending appropriate body piercings based on individual preferences.
Educated clients on proper aftercare techniques, leading to faster healing times and fewer complications.
Developed and implemented activities to improve clients' quality of life.
Entrusted to handle confidential and sensitive situations in professional matter.
Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
Handled incoming mail, bills and invoices and completed appropriate actions.
Participated in team meetings and staff training sessions.
Provided emotional support and companionship to clients.
Maintained entire family's schedule and organized events.
Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
Preserved patient safety by following safety protocols.

Manager

Sears

05.2010 - 10.2015

Accomplished multiple tasks within established timeframes.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Developed and maintained relationships with customers and suppliers through account development.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.

Seasonal Backroom Associate

Ross Dress for Less

12.2010 - 01.2011

Received incoming merchandise and stored in correct stock locations.
Assisted with merchandise stocking and replenishment in backroom and on sales floor.
Maintained orderly stockroom for ease of retrieval.
Managed disposal of damaged or expired merchandise as per company guidelines, reducing overall waste levels within the facility.
Enhanced inventory management by efficiently organizing and maintaining backroom storage areas.
Streamlined the receiving process for incoming shipments, ensuring accurate documentation and timely unloading of merchandise.
Contributed to a positive team environment by collaborating with coworkers on various tasks and projects in the backroom area.
Assisted in training new backroom associates on standard operating procedures, promoting a consistent level of quality and efficiency throughout the team.
Supported loss prevention efforts by adhering to strict security protocols during all backroom operations.
Coordinated closely with other departments to ensure stock levels met demand during high-sales periods.
Prepared products for promotional displays or special events following visual merchandising guidelines provided by store management.

Seasonal Merchandiser Overnight

Target

08.2010 - 11.2010

Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Updated pricing and signage to complete product displays and educate customers.
Inspected merchandise for quality and arranged proper display location on floor.
Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Answered customer questions regarding store merchandise, department information, and pricing.
Monitored inventory levels and kept adequate stock in product displays on sales floor.
Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
Verified products appeared at correct locations in proper quantities.
Completed efficient store resets to prepare store for special promotions and seasonal updates.
Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
Boosted sales by implementing effective merchandising strategies and visually appealing displays.
Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.

Cashier

Panda Express

10.2009 - 09.2010

Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Receptionist

Supercuts

08.2008 - 10.2008

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Handled cash transactions and maintained sales and payments records accurately.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Responded to inquiries from callers seeking information.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Answered central telephone system and directed calls accordingly.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Corresponded with clients through email, telephone, or postal mail.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Provided clerical support to company employees by copying, faxing, and filing documents.
Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Assisted with onboarding new clients and securing paperwork completion.

Summary

Overview

Work History

Body Piercer

Manager

Seasonal Backroom Associate

Seasonal Merchandiser Overnight

Cashier

Receptionist

Education

Associate of Arts - General Education

Skills

Timeline

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