Camilla Cannon
Las Cruces,NM
Summary
Adept at managing cash handling and customer service, I boosted customer satisfaction at Carl's Jr through efficient transaction management and resolving complaints swiftly. Skilled in cash register operation and fostering teamwork, background includes enhancing store operations and team proficiency. Demonstrated excellence in multitasking and communication, ensuring high-quality service and operational efficiency.
Overview
15
15
years of professional experience
Work History
Cashier Manager
Carls Jr
02.2024 - 04.2024
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
Cashier Team Lead
Carls Jr
11.2020 - 04.2021
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
Customer Service Representative
Converges, AT&T
03.2017 - 06.2018
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
- Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.
Cook
Moz Bar B Que
02.2013 - 06.2014
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Clerk Intern
William Beaumont Army Medical Center
06.2009 - 08.2010
- Cultivated strong relationships with colleagues through effective communication skills and a demonstrated willingness to help others succeed in their roles within the company.
- Contributed to an organized workspace by performing daily cleaning tasks around the office.
- Completed various administrative tasks, such as photocopying, scanning, and faxing documents, increasing overall office efficiency.
- Utilized various software applications proficiently such as Microsoft Office Suite throughout internship tenure.
- Collaborated with other interns on group projects, fostering teamwork and enhancing communication skills.
- Enhanced filing system efficiency by implementing digital cataloging and organization methods.
- Provided reception coverage when needed; greeting clients professionally while managing appointments appropriately.
Education
High School Diploma -
Chapin High School
El Paso, TX05.2010
Skills
- Customer Service
- Cash handling and management
- Cash handling expertise
- Cash Register Operation
- Store Opening and Closing
- Documentation And Reporting
Timeline
Cashier Manager
Carls Jr
02.2024 - 04.2024
Cashier Team Lead
Carls Jr
11.2020 - 04.2021
Customer Service Representative
Converges, AT&T
03.2017 - 06.2018
Cook
Moz Bar B Que
02.2013 - 06.2014
Clerk Intern
William Beaumont Army Medical Center
06.2009 - 08.2010
High School Diploma -
Chapin High School
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