Summary
Overview
Work History
Education
Certification
Skills
Work Availability
Affiliations
Software
Decorating
Timeline
Hi, I’m

Camilla Davis

Real Estate / Property Management
Cordova,TN
Camilla Davis

Summary

Energetic Realtor and Community Support Specialist committed to applying client-centered approaches to support individual needs. Established relationships with community and business resources for outreach and direct support purposes. Dependable professional with superior work ethic and dedication to organizational goals.

Overview

14
years of professional experience
1
Certification

Work History

Greystar
Memphis , TN

Community Support Specialist
07.2022 - Current

Job overview

  • Researched customer accounts to ensure that all payments were properly applied and reconciled.
  • Investigated customer complaints related to incorrect payments or billing disputes.
  • Provided support during month-end close activities including reconciliation of accounts receivable ledgers.
  • Performed bookkeeping and accounting consulting services.
  • Identified areas of improvement within the organization's payment processes.
  • Received and recorded cash, checks and transfers.
  • Checked postings and documents for correctness, accuracy and proper coding.
  • Reconciled or entered report discrepancies found in financial records.
  • Drafted reports to deliver information to upper management and stakeholders.
  • Collaborated with other departments to resolve payment issues in a timely manner.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Capital Equities LLC
Memphis , TN

General Property Manager
04.2010 - 10.2022

Job overview

  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Provided leadership during times of organizational change or crisis situations.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Organized special events such as conferences or training sessions for employees.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Monitored staff performance and addressed issues.
  • Reviewed contracts before signing them on behalf of the organization.
  • Recruited and hired qualified candidates to fill open positions.
  • Verified details of transactions, funds received and total account balances.
  • Provided customer service support to address any inquiries or complaints related to billing issues.
  • Coded general ledger and processed vendor invoice payments.
  • Researched and resolved billing and invoice problems.
  • Balanced batch summary reports for verification and approval.

Education

Raleigh Egypt High
Memphis, TN

High School Diploma
05-2021

Certification

Real Estate-Licensed Realtor

Notary

Member of MAAR

Business Planning Certification

Code of Ethics Certification

Skills

  • Customer Satisfaction
  • Community Service Programs
  • Account Management
  • Sales Expertise
  • Billing Adjustments and Refunds
  • Conflict Resolution
  • Closing Sales
  • Managing Multiple Tasks
  • Administrative Support
  • Product Promotion
  • Persuasive Selling
  • Policy and Procedure Adherence
  • Building Customer Loyalty
  • Manage Profitability
  • Performance Tracking and Evaluations
  • Managing Appointments
  • Lead Generation
  • Accounting
  • Negotiation
  • Public Relations
  • Team Leadership
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

  • Memphis Area Association of Realtors

Software

Yardi

Rent Manager

Real Page

Onsite

Entrata

MailChimp

Yardi

Yardi

Yardi

Yardi

Yardi

Docu Sign

Broker Bay

Dotloop

Decorating

My favorite hobby is decorating! I love to decorate for homes, offices, spaces; you name it. Thinking outside the box and trying different color themes together allows me to tap into my creative ideas. I believe that my home is where I spend most of my time, so I like for it to be clean, and decorated. When I like my space, I am much happier, more relaxed, and in my most comfortable state. I also love going shopping at different stores for different pieces and accents. My work brings life into a place or space.

Timeline

Community Support Specialist

Greystar
07.2022 - Current

General Property Manager

Capital Equities LLC
04.2010 - 10.2022

Raleigh Egypt High

High School Diploma

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Camilla Davis Real Estate / Property Management