Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Camilla Frandsen

Tooele,UT

Summary

Responsive Human Resources Business Partner with 17 years experience in all functional areas of HR, including labor law compliance, employee relations, performance management, leave of absence and ADA accommodations. Supports clients and effectively balances role of consultant and mentor to avoid employer-related risks.

Overview

15
years of professional experience

Work History

Vensure

Human Resource Business Partner
05.2022 - Current

Job overview

  • Provide consultative HR services for 80+ clients in white collar and blue collar industries
  • Coach managers and executives on effective employee relations strategies to address workplace conflicts proactively
  • Ensure legal compliance in all HR practices, preventing potential lawsuits and fines with laws (FLSA, DOL, EEOC, IRS)
  • Process FMLA, Short-Term and Long-term Disability claims
  • Campaign diversity and inclusion initiatives, cultivating a welcoming organizational culture for all employees
  • Resolve disputes, employee terminations, and disciplinary procedures
  • Streamline recruitment processes for quicker, more efficient candidate selection
  • Report worker's compensation injuries to insurance carriers
  • Collaborated with leadership to assess and improve policies across board
  • Investigate and liaison with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared statements
  • Comply with limited/restricted duty worker's comp requirements
  • Respond to unemployment claims and participate in unemployment hearings
  • Oversee onboarding and enrollment process for new hires, ensuring smooth transition into company
  • Conduct trainings for HRIS Prism software and talent management system
  • Conduct trainings for benefit enrollment, harassment, and manager development
  • Provide employee portal login support
  • Schedule background/drug screen tests and report results
  • Process E-verify, resolve TNCs, follow up on work auth renewals
  • Create handbppk policies
  • Conduct salary surveys
  • Respond to state forms NMSN and Employment Verification
  • Conducted exit interviews with employees leaving company

Monarch Dental

Executive Dental Office Manager and Utah Ortho Manager
06.2015 - 09.2021

Job overview

  • Oversaw and managed 25+ employees
  • Conducted interviews and manged recruiting process
  • Managed employee relations issues professionally, resolving conflicts while maintaining confidentiality
  • Facilitated onboarding sessions and on-the-job training for new hires, increasing employee job knowledge and skillset
  • Conducted corrective actions, termination and PIPs
  • Made timecard corrections and submitted payroll
  • Promoted diversity and inclusion within the workplace
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards (OSHA, HIPPA)
  • Reported worker's compensation injuries to insurance carriers
  • Assisted with FMLA claims process
  • Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments
  • Utilized reporting to implement strategic business plans for revenue growth
  • Created processes and protocols to create efficiency
  • Provided ongoing training and development to staff
  • Submitted bi-monthly order for dental and office supplies
  • Oversaw aging report and pending collections of the office
  • Provided operational and supportive role to all office needs
  • Facilitated successful organizational restructuring, ensuring smooth transitions and minimal disruption to operations.

Farmers Insurance

Agent Business Consultant
01.2013 - 06.2015

Job overview

  • Assisted with hiring and onboarding process
  • Trained on marketing systems for campaign implementation
  • Trained staff on telemarketing, and marketing systems
  • Educated prospective Agents on the Platform program
  • Prepared and submitted applications for Farmers appointments
  • Maintained Platform program compliance for all participating agents
  • Licensed in Property & Casualty, Life & Health, and Series 6

England Logistics

Sales Account Manager
06.2013 - 12.2013

Job overview

  • Maintained client relations
  • Negotiated pricing for Less than Truckload shipments
  • Insured accuracy of routing details and handling instructions
  • Produced new business leads
  • Met monthly revenue benchmarks

One on One Marketing

Sales Account Manager
09.2012 - 06.2013

Job overview

  • Managed marketing relationships of 35 universities
  • Successfully forecasted revenue within 5% of actual monthly allocation
  • Maintained $600,000 in revenue with continual growth
  • Presented new products and internal initiatives to marketing executives
  • Managed project updates, content, and development needs of 96 campaigns
  • Drove product development to maintain customer satisfaction and competition
  • Optimized campaign quality through data analysis

Dr. Jerry F. Maymi & Associates

Office Manager & Internal Marketing
06.2009 - 09.2012

Job overview

  • Managed and trained administrative staff
  • Maintained compliance of OSHA & HIPPA regulations
  • Conducted disciplinary discussions
  • Conducted interviews and assisted with onboarding process
  • Submitted insurance claims and managed claim disputes
  • Made appointments and confirmation calls
  • Handled aging reports and collection accounts
  • Ran daily, weekly, monthly reports to insure accuracy of financials
  • Maintained Google listings, website keywords/content, social media accounts, and promotions
  • Managed vendor relationships pertinent to Office Manager role

Education

University of Utah
Salt Lake City, UT

Bachelor of Science from Mass Communication
08.2005

Echelon Edge
Draper, UT

Master Aesthetician from Master Aesthetics
06.2010

University of Utah
Salt Lake City, UT

Bachelor's Degree from Mass Communication
08.2005

Utah Valley State College
Orem, UT

Associates of Science Degree from General Studies
05.2001

Skills

  • Human resources management
  • Management support
  • Talent Management: Recruiting and Hiring
  • Federal and State Legal Compliance (FLSA, DOL & EEOC)
  • Worker's Compensation Claims
  • Process and Program Implementation
  • Business Consulting
  • Strategic Planning
  • Policy Implementation
  • Employee Retention
  • Benefits Administration
  • Background Checks and Drug Screen Tests
  • Diversity and Inclusion
  • HR policies development
  • Managing employee relations
  • Grievance handling
  • Payroll Management
  • Optimizing performance
  • Problem-Solving and conflict resolution
  • Coaching and Mentoring
  • Onboarding, Training, and Development
  • Human Resource Information System HRIS
  • Performance Management Systems
  • Administering Disciplinary Procedures
  • Confidential Document Control
  • Benefits and compensation management

Timeline

Human Resource Business Partner

Vensure
05.2022 - Current

Executive Dental Office Manager and Utah Ortho Manager

Monarch Dental
06.2015 - 09.2021

Sales Account Manager

England Logistics
06.2013 - 12.2013

Agent Business Consultant

Farmers Insurance
01.2013 - 06.2015

Sales Account Manager

One on One Marketing
09.2012 - 06.2013

Office Manager & Internal Marketing

Dr. Jerry F. Maymi & Associates
06.2009 - 09.2012

University of Utah

Bachelor of Science from Mass Communication

Echelon Edge

Master Aesthetician from Master Aesthetics

University of Utah

Bachelor's Degree from Mass Communication

Utah Valley State College

Associates of Science Degree from General Studies
Camilla Frandsen