Camilla Herrera-Ramirez
Troy,AL
Summary
Dynamic and dedicated professional with exceptional customer service skills honed at Cracker Barrel Country Store. Proven ability to multitask and collaborate effectively in fast-paced environments. Recognized for maintaining cleanliness and integrity while ensuring guest satisfaction. Adept at operating POS systems with accuracy, enhancing overall customer experiences.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
Cashier
Jacks
03.2025 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Server
Cracker Barrel Country Store
06.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Bachelor of Science - Psychology
Troy University
Troy, AL05-2028
High School Diploma -
Munford High School
Munford, AL05-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Strong multitasking
- Team collaboration
- Cleanliness
- Strong work ethic
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Jacks
03.2025 - Current
Server
Cracker Barrel Country Store
06.2023 - Current
Bachelor of Science - Psychology
Troy University
High School Diploma -
Munford High School
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