Camilla Howell
Cocolalla,ID
Summary
Personable, energetic and driven General Manager & Human Resources Specialist with 20+ years of experience in human resources, management, and administration, as well as staff recruitment and development. I have listed the last 10 years of experience. Looking to continue to learn new skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
General Manager
Comfort Keepers
06.2019 - Current
- Promoted from Human Resource Manager to General Manager in 7 years
- Supervised team of office staff and caregivers
- Increased hourly efficiency, reducing costs and creating revenue
- Developed strategies to adjust to the Covid pandemic
- Organized office functions and oversaw daily operations
- Managed Schedules for both office staff and caregivers
- Supported company's growth
- Reduced A/R by 90%
- Billed Medicaid, VA, Long Term Care Insurance and Private Pay
- Conducted client intake, assessments and education
- Diffused difficult situations among clients, family members and caregivers
- Increased revenue
- Networking both personal and social media
- Tracking both clients and applicants/employees
- Created paperless organization
- Researched and analyzed marketing and recruiting data
- Digital marketing for both sales and recruiting
- Conducted phone sales.
Recruiter and Human Resources Manager
Comfort Keepers
05.2012 - 06.2019
- Recruit candidates that qualified to join our culture
- Manage all HR-related tasks for a 50-120+ employees, including employee benefits, documentation, recruiting, interviewing, training, and on-boarding
- Streamlining new-hire processes and increasing new employee satisfaction rate and reducing recruitment costs
- Used social media and networking to acquire applicants
- Develop and implement new targeted hiring policies and outreach recruitment programs, diversifying workplace environment
- Conduct employee interviews, develop user-friendly applications forms and questionnaires, and construct a more accurate picture of duties and responsibilities for online job descriptions
- Scheduled interviews for candidates
- Conducted onboarding for an average of 5 new employees each week
- Conducted ongoing training and meetings
- Ensuring all application forms were filed correctly and that employees understood company policies
- Cooperated with local law enforcement and Idaho Health and Welfare to conduct background checks on prospective candidates
- Implemented system and process improvements
- Administer all staffing initiatives and employee relations such as identifying understaffing, handling conflicts, and coordinating staff termination decisions
- Created a structured participant, leader, and training program.
Education
Associates Degree - Accounting in Business Administration
Skills
- Leadership of 8-120 employees
- Employee orientation
- Human resources
- Recruiting
- Application development
- Interviewing
- Human resources management
- Communication skills
- Employee relations
- Payroll
- Business Requirements
- Benefits Administration
- Performance Management
- Data Warehouse
- Microsoft SQL Server
- HR sourcing
Certification
Professional In Human Resources
Timeline
General Manager
Comfort Keepers
06.2019 - Current
Recruiter and Human Resources Manager
Comfort Keepers
05.2012 - 06.2019
Associates Degree - Accounting in Business Administration
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